Assistant Banquet Manager

Pyramid Global Hospitality; Burlington (MA); On-site; USD 70,000 - 75,000; Full time

Job summary

Pyramid Global Hospitality is seeking a banquet senior associate at the Boston Marriott Burlington. Responsibilities include overseeing all banquet and F&B operations, coordinating with clients, and ensuring superb service for weddings, conferences, and corporate events.

You will work with kitchen, A/V and sales teams to ensure flawless event execution, maintain safety and cleanliness, and manage budgets while leading a team of banquet staff with coaching and development opportunities.

Qualifications

• Experience in overseeing banquet and F&B operations.
• Strong guest service orientation and leadership.
• Ability to manage budgets and supervise a diverse team.

Responsibilities

• Oversee the planning, setup, execution and breakdown of all banquet events.
• Ensure banquet spaces are properly arranged according to client specifications and hotel standards.
• Work closely with the kitchen, audio-visual and sales team to ensure smooth event execution.
• Maintain cleanliness, safety and organization in all banquet areas.
• Collaborate with the sales team and meet with clients to discuss event details; ensuring all requirements are met.
• Address and resolve guest concerns or last-minute changes professionally.
• Foster a positive work environment and promote teamwork among associates.
• Monitor staff performance and provide coaching and feedback.
• Recruit, train, schedule and supervise banquet servers, bartenders and housepersons.
• Manage banquet budgets, control labor costs and optimize profitability.
• Track food and beverage consumption and ensure proper inventory of banquet supplies, linens and equipment.
• Ensure compliance with liquor laws and food safety regulations.

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

At the Boston Marriott Burlington, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Boston Marriott Burlington can mean for you!

What You Will Have An Opportunity To Do

Responsible for assisting in overseeing all banquet and F&B operations; ensuring seamless execution of events, high-quality service and guest satisfaction. This role involves coordinating with clients, managing banquet staff, and upholding hotel standards for events such as weddings, conferences and corporate functions as well as outlet operations.

Essential Functions

• Oversee the planning, set up, execution and breakdown of all banquet events.
• Ensure banquet spaces are properly arranged according to client specifications and hotel standards.
• Work closely with the kitchen, audio-visual and sales team to ensure smooth event execution.
• Maintain cleanliness, safety and organization in all banquet areas.
• Collaborate with the sales team and meet with clients to discuss event details; ensuring all requirements are met.
• Address and resolve guest concerns or last-minute changes professionally.
• Foster a positive work environment and promote teamwork among associates.
• Monitor staff performance and provide coaching and feedback.
• Recruit, train, schedule and supervise banquet servers, bartenders and housepersons.
• Manage banquet budgets, control labor costs and optimize profitability.
• Track food and beverage consumption and ensure proper inventory of banquet supplies, linens and equipment.
• Ensure compliance with liquor laws and food safety regulations.

Compensation

$70,000

$75000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.