Banquet & Events Manager

Pyramid Global Hospitality; Burlington (MA); On-site; USD 70,000 - 75,000; Full time

Job summary

Pyramid Global Hospitality is seeking a banquet senior associate at the Boston Marriott Burlington. Responsibilities include overseeing all banquet and F&B operations, coordinating with clients, and ensuring superb service for weddings, conferences, and corporate events.

You will work with kitchen, A/V and sales teams to ensure flawless event execution, maintain safety and cleanliness, and manage budgets while leading a team of banquet staff with coaching and development opportunities.

Qualifications

• Experience in overseeing banquet and F&B operations.
• Strong guest service orientation and leadership.
• Ability to manage budgets and supervise a diverse team.

Responsibilities

• Oversee the planning, setup, execution and breakdown of all banquet events.
• Ensure banquet spaces are properly arranged according to client specifications and hotel standards.
• Work closely with the kitchen, audio-visual and sales team to ensure smooth event execution.
• Maintain cleanliness, safety and organization in all banquet areas.
• Collaborate with the sales team and meet with clients to discuss event details; ensuring all requirements are met.
• Address and resolve guest concerns or last-minute changes professionally.
• Foster a positive work environment and promote teamwork among associates.
• Monitor staff performance and provide coaching and feedback.
• Recruit, train, schedule and supervise banquet servers, bartenders and housepersons.
• Manage banquet budgets, control labor costs and optimize profitability.
• Track food and beverage consumption and ensure proper inventory of banquet supplies, linens and equipment.
• Ensure compliance with liquor laws and food safety regulations.

Job description

Pyramid Global Hospitality is seeking a banquet senior associate at the Boston Marriott Burlington. Responsibilities include overseeing all banquet and F&B operations, coordinating with clients, and ensuring superb service for weddings, conferences, and corporate events.

You will work with kitchen, A/V and sales teams to ensure flawless event execution, maintain safety and cleanliness, and manage budgets while leading a team of banquet staff with coaching and development opportunities.