Banquet & Events Operations Leader

Rod 'N' Reel, Inc.; Chesapeake Beach (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Rod 'N' Reel, Inc. is seeking a Banquet Manager to oversee weddings, corporate meetings and social events at Rod ’N’ Reel Resort. You will lead staff, coordinate with vendors, and ensure premier guest satisfaction, working closely with the Food & Beverage leadership team.

The role requires strong leadership, event planning, and a commitment to service excellence, with weekend/evening availability and a professional presence.

Qualifications

• High school diploma or GED required.
• More than two years of post-high school education preferred.
• Minimum of two years’ experience in banquets, event management or food and beverage.
• Alcohol Awareness Certification (TIPs, TAM, ServSafe Alcohol).
• Food Safety Certification (ServSafe or Food Protection Manager).
• Availability during weekends, evenings and holidays.

Responsibilities

• Supervise daily operations of the banquets area per SOPs and event orders.
• Recruit, hire, train, and mentor banquet personnel.
• Schedule banquet staff based on forecast and service standards.
• Oversee setup of meeting/banquet rooms per event orders.
• Inspect rooms before functions to verify setup accuracy.
• Meet with clients to review Banquet Event Orders and changes.
• Brief team before events to ensure understanding of setup and flow.
• Lead shifts and participate in event service.
• Provide excellent guest relations and collect feedback.
• Review banquet checks for accuracy and obtain signatures for payment.
• Post banquet checks in POS system and prepare event recaps.
• Perform other duties as assigned.

Skills

Leadership

Planning & Organization

Written Communication

Professional Appearance

Multi-tasking

F&B Service Knowledge

Customer Service

Education

High School Diploma or GED

Post-secondary Education preferred

Job description

Rod 'N' Reel, Inc. is seeking a Banquet Manager to oversee weddings, corporate meetings and social events at Rod ’N’ Reel Resort. You will lead staff, coordinate with vendors, and ensure premier guest satisfaction, working closely with the Food & Beverage leadership team.

The role requires strong leadership, event planning, and a commitment to service excellence, with weekend/evening availability and a professional presence.