Banquet Events Manager | Lead Exceptional Hospitality

Mr-C-Coconut-Grove; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

STD & Life

401(k)

Vacation/PTO

Job summary

Mr. C Coconut Grove in Miami seeks a Banquets Manager to coordinate service standards and guest satisfaction across all events.

You will lead the banquets team, uphold hotel hospitality standards, and implement strategies to enhance guest experiences and retention. The role requires 3 years in management and 2 years hospitality, a bachelor’s or equivalent, and the ability to work nights, weekends, and holidays.

Qualifications

• Excellent interpersonal, communication, and problem-solving skills.
• Willing to work nights, weekends, and holidays as required.
• Able to lift and move up to 25 lbs. intermittently.
• Bachelor’s Degree preferable or industry training equivalent.
• 3+ years management experience; 2+ years hospitality experience.

Responsibilities

• Lead and oversee the banquets team to deliver exceptional service and meet guest expectations.
• Provide leadership on hotel service standards and hospitality.
• Plan and execute banquet events ensuring site standards are met or exceeded.
• Coordinate with other departments for seamless event execution.
• Monitor operations and implement improvements for guest satisfaction.

Skills

Interpersonal skills

Communication

Problem-solving

Flexibility

Physical ability

Education

Bachelor’s Degree preferable or industry training equivalent

Job description

Mr. C Coconut Grove in Miami seeks a Banquets Manager to coordinate service standards and guest satisfaction across all events.

You will lead the banquets team, uphold hotel hospitality standards, and implement strategies to enhance guest experiences and retention. The role requires 3 years in management and 2 years hospitality, a bachelor’s or equivalent, and the ability to work nights, weekends, and holidays.