Banquet & Events Manager: Elevate Guest Celebrations

Hotel Equities; Fargo (ND); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Vacation & Holiday Pay

Same-Day Pay

Employee Assistance Programs

Career Growth & Training

Room Discounts Across Portfolio

401(k) Plan with Company Match

Employee Discounts

Flexible Scheduling

Other Voluntary Benefits

Job summary

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a Banquet & Events Manager for the Delta Hotels by Marriott in Fargo, ND. This role oversees onsite and offsite catering, coordinating BOH and FOH teams to deliver flawless events.

The candidate should have 2+ years in banquets or hospitality, strong service standards, and excellent communication. You will lead setup, service, scheduling, inventory, and vendor coordination while upholding brand

Qualifications

• Minimum of two years of experience in Banquets or Hospitality.
• Knowledge of food and beverage preparations, service standards, appropriate table settings, service ware, and etiquette.
• Experience delivering exceptional customer service to guests and team members.
• Ability to read, write, and speak English.
• Flexible schedule including nights, weekends and/or holidays.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards is an advantage.

Responsibilities

• Supervise set-up and service staff to ensure timely and accurate room setup of food and beverages according to client specifications.
• Ensure an appealing, creative, and consistent presentation of all food and beverage items.
• Greet guests upon arrival and maintain a visible presence throughout the event; resolve guest complaints and answer questions to ensure customer satisfaction.
• Hire banquet staff as needed; coach and counsel team members; conduct performance evaluations and provide feedback.
• Train banquet staff in proper setup, serving, and cleanup procedures.
• Guide the team to meet or exceed hotel standards; enforce uniform standards for all staff.
• Prepare schedules and assign duties to banquet wait staff and setup personnel.
• Handle cash transactions and maintain a balanced cash register.
• Oversee banquet staff to ensure accurate and timely service; attend weekly banquet event order meetings.
• Maintain inventory levels and monthly inventory of banquet supplies; requisition additional supplies as needed.
• Maintain strict control over audio-visual equipment and coordinate with maintenance for repairs.
• Ensure regular maintenance and cleaning of the banquet area; report issues to supervisor.

Skills

Customer service

English proficiency

Team leadership

Communication

Problem solving

Food & beverage knowledge

Education

High school diploma or equivalent

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a Banquet & Events Manager for the Delta Hotels by Marriott in Fargo, ND. This role oversees onsite and offsite catering, coordinating BOH and FOH teams to deliver flawless events.

The candidate should have 2+ years in banquets or hospitality, strong service standards, and excellent communication. You will lead setup, service, scheduling, inventory, and vendor coordination while upholding brand