Banquet & Events Coordinator

Fond du Lac Band of Lake Superior Chippewa; Minnesota; On-site; USD 29,000 - 33,000; Full time

Job summary

Fond du Lac Band of Lake Superior Chippewa invites applications for a Banquet/Event Coordinator at Black Bear Casino Resort. The onsite role supports Food and Beverage operations, coordinates banquets and events, logs requests, prepares BEOs, and ensures accurate setup, pricing, and invoicing with a focus on exceptional client service.

Candidates should have 3–5 years in F&B and catering sales or admin experience, a valid US driver’s license, and a high school diploma or GED.

Qualifications

• Valid Driver’s License issued in the US is required.
• A High School Diploma or GED is required.
• Three to five years of experience in the Food and Beverage field and at least one year experience in catering sales, convention services or administrative experience is required.
• Food handler’s certification is required; if not certified at the time of hire; employee must become certified within 6 months of hire, employment is contingent upon certification.
• Strong organizational abilities and communication skills are required.
• Ability to manage multiple demands with great ability to improvise and prioritize is required.
• Experience in operating a cash register and making credit and cash transactions is required.
• Knowledge of applicable safety rules, sanitation standards, and health code regulations is required.
• Knowledge of computer applications to include word processing, Access, Excel and Microsoft Outlook is required.
• Alcohol Awareness Training is required and will be provided.
• Position requires on call availability
• Operations are conducted seven days a week; 24 hours a day; and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Travel is required.

Responsibilities

• Receive information and schedules banquets, parties, meetings, etc.
• Coordinate, advise and make recommendations for banquet/event based on client request.
• Inspect and approve setup of function rooms; ensure decor and service.
• Log banquet/meeting requests into the event calendar.
• Prepare banquet event orders (BEO) and distribute to departments.
• Develop checklists for coordinator and client meetings.
• Meet with function group leaders for last-minute changes and setup arrangements.
• Attend meetings to discuss BEOs, service guidelines and execution standards.
• Work closely with clients before, during and after events.
• Maintain knowledge of menu pricing, room pricing, AV capacities, setup plans and pricing.
• Maintain communication between coordinator, partners and clients.
• Deliver invoices to client and internal departments per policy.
• Foster positive relationships with team and management.
• Deliver and pickups items to fulfill BEOs as directed.
• Follow cash handling and internal control procedures.
• Collect all sales as per department policies.
• Maintain appropriate work attire.
• Attend mandatory trainings.
• Attend Title 31 and SAR trainings.
• Maintain confidentiality of financial/employees/clients records.
• Be responsive and professional to requests, complaints, problems.
• Represent Fond du Lac Band and department positively in the community.
• Maintain attendance and punctuality per policies.
• Keep work area clean and organized.
• Flexibly take on other responsibilities as needed.

Skills

Valid Driver’s License

Three to five years food & beverage

Catering sales / admin experience

Food handler’s certification

Strong organizational & communication

Multi-tasking / prioritization

Cash register experience

Safety, sanitation, health code

Computer applications (Word, Access, X

Alcohol Awareness Training

On-call availability

Travel availability

Education

High School Diploma or GED

Tools

Word Processing

Access

Excel

Microsoft Outlook

Job description

Fond du Lac Band of Lake Superior Chippewa invites applications for a Banquet/Event Coordinator at Black Bear Casino Resort. The onsite role supports Food and Beverage operations, coordinates banquets and events, logs requests, prepares BEOs, and ensures accurate setup, pricing, and invoicing with a focus on exceptional client service.

Candidates should have 3–5 years in F&B and catering sales or admin experience, a valid US driver’s license, and a high school diploma or GED.