Banquet & Events Coordinator - Lead & Execute

Black Bear Casino Resort

Minnesota

On-site

USD 29,000 - 33,000

Full time

2 days ago

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Benefits offered by this job

401(K) retirement

Vision plan

Dental insurance

PTO

Health insurance

Job summary

Black Bear Casino Resort is seeking a Banquet Coordinator to plan, coordinate and execute banquet events with precision. You will log requests, prepare BEOs, and distribute them to departments to ensure flawless service.

A strong focus on accuracy, pricing knowledge, and client communication is essential as you work closely with clients before, during and after events. The role requires up-to-date knowledge of menus, room pricing, AV capacities, and setup options, plus strict adherence to

Qualifications

High school diploma or GED required.
Valid US driver’s license required.
3–5 years in Food & Beverage; catering sales, convention services or admin experience preferred.
Food handler’s certification required within 6 months of hire.
Strong organizational and communication skills required.
Ability to manage multiple demands with prioritization.
Experience with cash handling and credit transactions.
Knowledge of safety rules, sanitation, and health codes; MS Office proficiency.

Responsibilities

Coordinate, advise and make recommendations for banquets/events based on client requests.
Inspect and approve setup of rooms, decor, and service.
Log banquet/meeting requests into the event calendar and prepare BEOs.
Distribute BEOs to departments in a timely and accurate fashion.
Develop checklists for coordinators and client meetings.
Meet with group leaders to discuss last-minute changes and setup arrangements.
Attend meetings to discuss BEO, service guidelines and execution standards.
Work closely with clients before, during and after events.
Maintain knowledge of pricing, room setups, AV capacities, and availability.
Communicate with coordinators, partners and clients; deliver invoices per policy.
Maintain professional relationships with team and management; assist as needed.
Deliver additional items to fulfill BEOs as directed.
Follow cash handling procedures and internal control procedures.
Attend mandatory trainings and Title 31/SAR trainings.
Ensure confidentiality of financial records and employee/client records.
Respond promptly to requests, complaints and problems; uphold brand reputation.
Represent the Fond du Lac Band of Lake Superior Chippewa and department positively.
Maintain attendance and keep work area clean and organized.
Flexibility to take on other responsibilities as needed.