Banquet Coordinator

Fond du Lac Band of Lake Superior Chippewa; Minnesota; On-site; USD 29,000 - 33,000; Full time

Job summary

Fond du Lac Band of Lake Superior Chippewa invites applications for a Banquet/Event Coordinator at Black Bear Casino Resort. The onsite role supports Food and Beverage operations, coordinates banquets and events, logs requests, prepares BEOs, and ensures accurate setup, pricing, and invoicing with a focus on exceptional client service.

Candidates should have 3–5 years in F&B and catering sales or admin experience, a valid US driver’s license, and a high school diploma or GED.

Qualifications

• Valid Driver’s License issued in the US is required.
• A High School Diploma or GED is required.
• Three to five years of experience in the Food and Beverage field and at least one year experience in catering sales, convention services or administrative experience is required.
• Food handler’s certification is required; if not certified at the time of hire; employee must become certified within 6 months of hire, employment is contingent upon certification.
• Strong organizational abilities and communication skills are required.
• Ability to manage multiple demands with great ability to improvise and prioritize is required.
• Experience in operating a cash register and making credit and cash transactions is required.
• Knowledge of applicable safety rules, sanitation standards, and health code regulations is required.
• Knowledge of computer applications to include word processing, Access, Excel and Microsoft Outlook is required.
• Alcohol Awareness Training is required and will be provided.
• Position requires on call availability
• Operations are conducted seven days a week; 24 hours a day; and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Travel is required.

Responsibilities

• Receive information and schedules banquets, parties, meetings, etc.
• Coordinate, advise and make recommendations for banquet/event based on client request.
• Inspect and approve setup of function rooms; ensure decor and service.
• Log banquet/meeting requests into the event calendar.
• Prepare banquet event orders (BEO) and distribute to departments.
• Develop checklists for coordinator and client meetings.
• Meet with function group leaders for last-minute changes and setup arrangements.
• Attend meetings to discuss BEOs, service guidelines and execution standards.
• Work closely with clients before, during and after events.
• Maintain knowledge of menu pricing, room pricing, AV capacities, setup plans and pricing.
• Maintain communication between coordinator, partners and clients.
• Deliver invoices to client and internal departments per policy.
• Foster positive relationships with team and management.
• Deliver and pickups items to fulfill BEOs as directed.
• Follow cash handling and internal control procedures.
• Collect all sales as per department policies.
• Maintain appropriate work attire.
• Attend mandatory trainings.
• Attend Title 31 and SAR trainings.
• Maintain confidentiality of financial/employees/clients records.
• Be responsive and professional to requests, complaints, problems.
• Represent Fond du Lac Band and department positively in the community.
• Maintain attendance and punctuality per policies.
• Keep work area clean and organized.
• Flexibly take on other responsibilities as needed.

Skills

Valid Driver’s License

Three to five years food & beverage

Catering sales / admin experience

Food handler’s certification

Strong organizational & communication

Multi-tasking / prioritization

Cash register experience

Safety, sanitation, health code

Computer applications (Word, Access, X

Alcohol Awareness Training

On-call availability

Travel availability

Education

High School Diploma or GED

Tools

Word Processing

Access

Excel

Microsoft Outlook

Job description

Division/Department: Black Bear Casino Resort – Food and Beverage - Onsite

Location: Black Bear Casino Resort – As Designated

Reports To: Food and Beverage Manager

Probationary Period: 90-days –Full time; 120-days – Part Time

FLSA Status: Non-Exempt (hourly)

Classification: Class C Gaming Licensure

Driver’s License: Level 1 - Driver’s License Required

Rate of Pay: $21.34-$24.01 an hour

Responsibilities

• Receive information and schedules banquets, parties, meetings, etc.
• Responsible for coordinating, advising and making recommendations for a banquet/event based on client request.
• Inspects and approves the set up of function rooms and ensures proper decor and service.
• Receives banquet/ meeting requests from clients and properly logs each function into the event calendar.
• Prepares necessary banquet event order (B.E.O) and distributes to all applicable departments in a timely and accurate fashion.
• Ability to develop a required check list for the coordinator and client meeting when preparing the event agenda.
• Meets with function group leaders to determine last minute changes, and to discuss various set up arrangements.
• Attend regular meetings with Black Bear Casino Resort staff to discuss banquet event order’s (BEO), service guidelines and execution standards.
• Work closely with clients prior, during and after events.
• Must maintain accurate and up to date knowledge of menu pricing, room pricing, AV capacities, room set up plans and pricing, availability and any other information relevant to the successful completion of banquet sales and execution.
• Maintain accurate and detailed communication between the coordinator, internal/external partners, and clients.
• Deliver accurate and detailed invoices to the client, and all appropriate internal departments, according to policy.
• Ability to put into practice a positive relationship with team members and the management team of Black Bear Casino Resort.
• Delivers and pickups additional items to fulfill banquet event orders as directed.
• Follows proper cash handling procedures and internal control procedures.
• Responsible for proper collection of all sales in accordance with department policies and procedures.
• Appropriate work attire is required.
• Must attend all mandatory department trainings.
• Must attend all required Title 31 and/or SAR trainings.
• Ensures confidentiality of financial records and all records for employees, band members and/or clients.
• Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
• Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
• Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
• Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
• Maintains a clean and organized work area.
• Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

Qualifications

• Valid Driver’s License issued in the US is required.
• A High School Diploma or GED is required.
• Three to five years of experience in the Food and Beverage field and at least one year experience in catering sales, convention services or administrative experience is required.
• Food handler’s certification is required; if not certified at the time of hire; employee must become certified within 6 months of hire, employment is contingent upon certification.
• Strong organizational abilities and communication skills are required.
• Ability to manage multiple demands with great ability to improvise and prioritize is required.
• Experience in operating a cash register and making credit and cash transactions is required.
• Knowledge of applicable safety rules, sanitation standards, and health code regulations is required.
• Knowledge of computer applications to include word processing, Access, Excel and Microsoft Outlook is required.
• Alcohol Awareness Training is required and will be provided.
• Position requires on call availability
• Operations are conducted seven days a week; 24 hours a day; and on holidays.
• Ability to communicate effectively orally and in writing is required.
• Ability to work independently and establish priorities is required.
• Attention to detail and accuracy is required.
• Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
• Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
• Subject to pre-employment and annual background checks.
• Travel is required.

Physical Requirement

• Ability to lift and carry up to 40 pounds is required.
• Prolonged standing and walking with some sitting are required.
• Bending, stooping, climbing, pushing, and pulling are required.
• Subject to inside and outside environmental conditions, including work in adverse weather conditions and work in a smoking environment.

The Fond du Lac Band of Lake Superior Chippewa, Nagaajiwanaang (Where the water stops), is one of the six Bands of the Minnesota Chippewa Tribe and a proud sovereign Ojibwe nation. We strive to be a diverse, supportive, and inclusive workforce that employs Fond du Lac Band members, native peoples, and those from our surrounding communities.

As one of Carlton County's largest employers, the Fond du Lac Band is dedicated to elevating the community through a broad spectrum of programs and enterprises including our gaming facilities, tribal government, health services, and education that promotes our language, culture, and the preservation of our natural resources.

The Fond du Lac Band is an employer that cultivates the growth of our employees and our programs; a place where you can develop your skills and gain experience that will positively impact the lives of those who call the Fond du Lac Band home. Our hiring practices follow tribal employment rights outlined in Fond du Lac Ordinance #12/94 (TERO).

Join the Fond du Lac Band of Lake Superior Chippewa in our mission to preserve and promote our community while contributing to its vibrant future.