Banquet Event Services Attendant

Renaissance St. Louis Airport; Pine Lawn (MO); On-site; USD 21,000 - 28,000; Full time

Job summary

Renaissance St. Louis Airport is seeking a banquet attendant to ensure events run smoothly and guests receive outstanding service. You will follow the banquet event order (BEO), greet guests, and help with room setup and cleanup while maintaining a clean and safe banquet area.

Responsibilities include coordinating with management to relay guest feedback, assisting with food service, and ensuring equipment is stored properly at day's end, all while upholding hotel standards and guest satisfaction.

Qualifications

• High school education and relevant training and experience preferred.
• Must be able to lift 75 pounds and perform physical tasks.

Responsibilities

• Ensure that details are followed from the banquet event order (BEO).
• Provide guests with the finest quality of service at all times and in a warm and enthusiastic manner.
• Ensure that the banquet area is maintained in a clean, organized, and safe condition.
• Ensure that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked, and ensure all equipment is stored in the designated area.
• Always be present in room and greet guests upon arrival.
• Immediately relay guest compliments or complaints to management.
• Submit maintenance requests to the engineering department for broken or damaged equipment.
• Assist staff with room set ups, food service, and clean up when necessary.
• Maintain StepStone and hotel standards of food, beverage, and quality guest service.
• Ensure guest satisfaction by delivery of an exceptional product.

Skills

Guest service

Strong communication

Teamwork

Customer focus

Education

High school education

Job description

Renaissance St. Louis Airport is seeking a banquet attendant to ensure events run smoothly and guests receive outstanding service. You will follow the banquet event order (BEO), greet guests, and help with room setup and cleanup while maintaining a clean and safe banquet area.

Responsibilities include coordinating with management to relay guest feedback, assisting with food service, and ensuring equipment is stored properly at day's end, all while upholding hotel standards and guest satisfaction.