Banquet Concierge

Kimpton; Georgia; On-site; USD 35,000 - 48,000; Full time

Job summary

Kimpton is seeking a Banquets Administrative Coordinator to oversee the execution of all banquet events, ensuring optimal performance, superior guest service, and profitability. You will provide high-level administrative and coordination support to the Director of Banquets to ensure seamless planning and execution of all banquet operations.

Responsibilities include welcoming guests, managing contracts and BEOs, coordinating signage, and supporting staff scheduling and inventory.

Qualifications

• High school diploma or GED required.
• Associate or bachelor's degree in hospitality, Business Administration, or related field preferred.
• 1–3 years of administrative experience in hospitality or event environment preferred.

Responsibilities

• Welcome and assist guests on arrival, explain event schedules and venue layout.
• Ensure contracts, BEOs, and client files are accurate and complete.
• Coordinate signage according to offerings and BEO specifications.
• Assist with staff scheduling, timekeeping, and attendance tracking.
• Maintain event calendars, function books, and master schedules.
• Assist with inventory records for banquet supplies and equipment.
• Serve as liaison between the Director of Banquets and internal departments.
• Maintain calm, organized presence during high-volume events.
• Support VIP guests and accommodate dietary, accessibility, and cultural needs.
• Identify purchasing needs for supplies and equipment; coordinate vendors as needed.
• Perform other duties as assigned.

Skills

Administrative experience

Event coordination

Guest services

Clear communication

Education

High school diploma or GED

Associate or Bachelor's degree in hospitality or related field

Job description

Oversee the execution of all banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions.Provides high-level administrative and coordination support to the Director of Banquets to ensure seamless planning, communication, and execution of all banquet and event operations.

DUTIES AND RESPONSIBILITIES:

• Welcome and assist guests upon arrival, offering clear information regarding event schedules, seating arrangements and venue layout.
• Ensure contracts, BEOs, and client files are accurate and complete.
• Ensure all Banquets signage is created and displayed according to offerings and BEO specifications.
• May coordinate outside vendor services needs where appropriate (ordering or renting supplies, contract labor providers).
• Assist with staff scheduling, attendance tracking, and timecards.
• Maintain event calendars, function books, and master schedules.
• Assist with inventory records for banquet supplies and equipment.
• Serve as a point of contact between the Director of Banquets and internal departments.
• Maintain a calm, organized presence during high volume events and time sensitive situations.
• Provide support to VIP guests and accommodate dietary, accessibility, and cultural requirements.
• Anticipate guest needs and resolve concerns promptly to maintain exceptional service standards.
• Respond to guest inquiries and special requests with professionalism and efficiency.
• Work closely with banquet staff, servers, captains, and event managers to ensure seamless event execution.
• Identify and assist in planning for the purchasing of supplies, equipment, facilities and services necessary to maintain an efficient office.
• May coordinate outside vendor services needs where appropriate (ordering or renting supplies, contract labor providers).
• Perform other duties as assigned.

Qualifications and Requirements:

High school diploma or GED required, associate or bachelor’s degree in hospitality, Business Administration, or related field preferred. 1–3 years of administrative experience (hospitality or event environment strongly preferred).