Banquet Captain - Signia by Hilton San Jose

Hilton; San Jose (CA); On-site; Full time

Job summary

Join a forward-thinking company as a Banquet Captain, where your passion for hospitality and leadership will shine. In this dynamic role, you'll oversee banquet functions, ensuring exceptional guest experiences while managing food and beverage service. With a prime location in Silicon Valley, this position offers the chance to grow within a prestigious organization known for its commitment to quality and innovation. If you thrive in a fast-paced environment and are eager to make a significant impact, this opportunity is perfect for you. Embrace the chance to be part of a team that values integrity, teamwork, and outstanding service.

Qualifications

• At least 1 year of banquet experience and supervisory skills required.
• Demonstrated ability to deliver exceptional guest experiences.

Responsibilities

• Oversee the set-up and clean-up of food and beverage during events.
• Supervise food and beverage service for quality assurance.
• Greet and welcome clients and guests efficiently.

Skills

Supervisory Skills

Customer Service

Event Planning

Food and Beverage Knowledge

Education

High School Diploma

Hospitality Management Degree

Job description

The Signia San Jose is looking for their next talented Banquet Captain. If you have previous banquet experience of at least 1 year, previous supervisory experience, and are looking to grow within a company this may be the role for you!

The Signia is across the street from Plaza de César Chávez Park and within walking distance of the San Jose Convention Center. Signia by Hilton San Jose offers a prime location in the capital of Silicon Valley. Setting the stage for a new class of business travel, you’ll find over 65,000 sq. ft. of meeting and function space.

A Banquet Captain is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Schedule: This role requires open availability, as you will be working primarily when there are scheduled events.

Wage: $25-$27 an hour.

What will I be doing?

As a Banquet Captain, you would be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Supervise food and beverage service throughout banquet functions to ensure quality service and product quality.
2. Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
3. Greet and welcome client representatives and guests, responding to requests in a timely, friendly and efficient manner.
4. Participate in and lead department meetings.
5. Process banquet checks accurately and efficiently for payment.
6. Ensure guest satisfaction throughout the meal service.
7. Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision