Banquet Captain - Sage Lodge

Columbia Hospitality, Inc.; Montana; On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Paid Time off

Holiday Pay

Medical benefits

Dental benefits

Vision benefits

401K

HSA/FSA

Employee discounts

Referral bonus

Online learning

Job summary

Columbia Hospitality, Inc. in Montana seeks a Banquet Captain to lead event service, coordinate timing and ensure guest satisfaction.

You will supervise staff, liaise with culinary and stewarding teams, and uphold safety and quality standards to deliver exceptional experiences across events.

Qualifications

• At least two years of experience in a high volume, quality banquet service operation.
• Previous food & beverage supervisory experience.
• Basic computer literacy in the Point of Sale system and the sales and catering computer application.
• Must have valid driver\'s license and clean driving record.
• Current State Food Handling and Liquor Serving License(s).

Responsibilities

• Maintains standards for food and beverage quality, presentation, handling, sanitation and safety.
• Follows all appropriate policies and procedures.
• Serves food and beverage to guests and provides quality customer service.
• Advises guests, clients and team members on matters relating to food and beverage offerings.
• Communicates directly with the Culinary and Stewarding teams during service to ensure proper client and guest service is being achieved.
• Coordinates the timing of each course to correspond with the dining pace of the guests.
• Assists in the acquisition of special equipment needed for banquet functions.
• Conducts a briefing or “line-up” with team members at the beginning of each shift in order to keep staff informed of updates, changes and/or problematic situations.
• Represents the club as the point of contact during events, acts as a liaison between guests and team members, responds and works to resolve guest issues and concerns as necessary.

Skills

Customer service

Food & beverage service

Leadership

Supervisory experience

POS literacy

Tools

POS system

Sales & Catering software

Job description

Banquet Captain

Let’s start off with the most important part - what’s in it for you:

The Perks

Eligibility of perks is dependent upon job status

• Hourly Pay Range: $19 to $20 DOE
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

• Maintains standards for food and beverage quality, presentation, handling, sanitation and safety
• Follows all appropriate policies and procedures
• Serves food and beverage to guests and provides quality customer service
• Advises guests, clients and team members on matters relating to food and beverage offerings
• Communicates directly with the Culinary and Stewarding teams during service to ensure proper client and guest service is being achieved
• Coordinates the timing of each course to correspond with the dining pace of the guests
• Assists in the acquisition of special equipment needed for banquet functions
• Conducts a briefing or “line-up” with team members at the beginning of each shift in order to keep staff informed of updates, changes and/or problematic situations
• Represents the club as the point of contact during events, acts as a liaison between guests and team members, responds and works to resolve guest issues and concerns as necessary.

The Nitty Gritty

• At least two years of experience in a high volume, quality banquet service operation; or an equivalent combination of education, training and experience.
• Previous food & beverage supervisory experience.
• Basic computer literacy in the Point of Sale system and the sales and catering computer application.
• Must have valid drivers license and clean driving record.
• Current State Food Handling and Liquor Serving License(s).

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.