Banquet Captain — Lead Private Events & Guest Experience

Skokie Country Club; Glencoe (IL); On-site; USD 77,366,000 - 85,962,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) after 1 year

Holiday fund

Job summary

Skokie Country Club is seeking a Banquet Service Supervisor to assist the Catering Director in executing banquet service functions and to supervise staff to ensure guest satisfaction.

You will schedule personnel for Club and private events, coordinate timing with the culinary team, and maintain professional standards in service, grooming, and equipment. Prior catering experience and strong communication are required for this role.

Qualifications

• 1–3 years experience in catering preferred.
• Strong guest-service orientation and communication skills.
• Ability to supervise banquet service staff and coordinate with culinary team.

Responsibilities

• Schedule and coordinate banquet staff requirements for Club & private member functions.
• Execute detailed plans for each private banquet and Club event.
• Serve as liaison between banquet staff and other club staff members.
• Hold pre-function meetings with servers to ensure smooth service and assign stations.
• Coordinate course timing with the Culinary team and relay updates to back of house.
• Maintain grooming and uniform standards for banquet staff.
• Assist in inventory control of banquet equipment and supplies.
• Act as head waiter at special Club functions and greet/seat guests as needed.
• Handle guest complaints professionally and train staff accordingly.
• Ensure sanitation, safety and energy-management standards are met across banquet areas.
• Oversee billing accuracy for each event and relay to accounting.

Job description

Skokie Country Club is seeking a Banquet Service Supervisor to assist the Catering Director in executing banquet service functions and to supervise staff to ensure guest satisfaction.

You will schedule personnel for Club and private events, coordinate timing with the culinary team, and maintain professional standards in service, grooming, and equipment. Prior catering experience and strong communication are required for this role.