Banquet Captain: Lead High-Volume Event Service

Pyramid Global Hospitality; Virginia; On-site; USD 19,000 - 28,000; Full time

Job summary

The Virginia Guesthouse, opening April 2026, offers 214 guest rooms and 25,000 square feet of conference space as part of Pyramid Global Hospitality's Virginia project. This role supports banquet events on property, delivering high service standards and contributing to memorable guest experiences on a busy, 4-star venue.

Join a dynamic team, lead banquet setup and service, and collaborate with managers to ensure flawless catering operations while upholding safety and hospitality excellence at a

Qualifications

• 2-4 years of food service experience, preferably banquet service
• Experience in a 4-star/5-star venue with synchronized service
• Knowledge of wine, beer, cocktails, and spirits
• Ability to work under pressure in a fast-paced environment
• Passion for creating an exceptional guest experience
• Excellent communication skills

Responsibilities

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
• Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
• Responsibilities also include cleaning of back hall and organizing of storerooms.
• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
• Assists as needed with event room setup according to meal period and table needs
• Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked
• Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen
• Cleans and sanitizes tables and/or counters & seats after guests are finished
• Explains how various menu items are prepared, cooking methods and ingredients
• Takes into consideration any special request and dietary issues made by the guest
• Provides general property information Offers warm and sincere welcome/farewell for all guests
• Interacts with staff in a professional manner, assisting other departments with necessary information
• Ensures final quality check on food and beverage items prior to serving guests
• Monitors assigned tables for customer satisfaction, quality, and additional service
• Addresses any guest issue promptly and with high concern
• Aids other events and restaurant staff as needed
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)

Skills

Banquet service

Food service

Wine knowledge

Communication skills

Job description

The Virginia Guesthouse, opening April 2026, offers 214 guest rooms and 25,000 square feet of conference space as part of Pyramid Global Hospitality's Virginia project. This role supports banquet events on property, delivering high service standards and contributing to memorable guest experiences on a busy, 4-star venue.

Join a dynamic team, lead banquet setup and service, and collaborate with managers to ensure flawless catering operations while upholding safety and hospitality excellence at a