Banquet Captain: Lead Exceptional Events & Guest Experience

Merrill & Houston's Steak Joint; Beloit (WI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Job summary

Geronimo Hospitality Group is seeking a Banquet Captain to lead service during events and act as the go-to authority when the Banquet Manager is unavailable. You will ensure high-quality food and service, coordinate staff, and uphold safety standards. We value experience in banquet settings, strong communication, and the ability to manage fast-paced environments.

This role requires 18+ years old and U.S. work authorization; opportunities for growth are available within our award-winning

Qualifications

• One year or more banquet serving work history preferred.
• Experience in hotel environment desired.
• Previous banquet service required.
• Must be 18 years or older.
• Some level of management skills desired.
• Refined verbal and written communication.
• Be able to keep up with a fast paced environment.
• Be able to carry tray to shoulder weighing up to 30 lbs without assistance.
• Stand and/or walk entire shift.
• Must be available nights and weekends.
• U.S. Work Authorization

Responsibilities

• Act as authority/go-to person in the absence of Banquet Manager.
• Provide guests with quality food and service in a friendly and knowledgeable manner.
• Set up banquet room(s) as instructed including linen and china.
• Serve food and/or beverage, ensuring consistency throughout event.
• Maintain professional appearance and positive attitude.
• Maintain clear communication between staff for event success.
• Manage linen, silverware, china, and trays post-event.

Skills

Verbal communication

Written communication

Customer service

Job description

Geronimo Hospitality Group is seeking a Banquet Captain to lead service during events and act as the go-to authority when the Banquet Manager is unavailable. You will ensure high-quality food and service, coordinate staff, and uphold safety standards. We value experience in banquet settings, strong communication, and the ability to manage fast-paced environments.

This role requires 18+ years old and U.S. work authorization; opportunities for growth are available within our award-winning