Banquet Captain: Lead Event Service & Setup

HHM Hotels; Houston (TX); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Daily Pay

Life Insurance

Travel Discounts

Commuter Benefits

Wellness Program

Professional Development

Referral Bonus

Job summary

HHM Hotels seeks a Banquet Captain to assist in leading banquet staff during functions, ensuring service standards are met. You will set up rooms, serve food/beverages, and help lead staff under management guidance.

The role emphasizes adherence to Event Orders, guest satisfaction, and coordination with multiple departments to ensure flawless events and compliance with safety and liquor-control policies.

Qualifications

• High School diploma or equivalent preferred.
• Previous banquet experience required.

Responsibilities

• Check Banquet Staff’s Event Orders to ensure information is accurate.
• Set up banquet room as instructed by management and verify directions are followed.
• Serve food and/or beverages to meet supervisor expectations.
• Replenish beverages and food items as necessary and check guest satisfaction.
• Act as point of contact for group representatives when management is not present.
• Communicate Event Order changes to catering or convention services and affected departments.
• Coordinate with banquet colleagues on set-ups, changes and schedules for all functions.
• Inspect banquet areas at end of function and ensure equipment is returned and areas are clean.

Skills

Banquet experience

Guest service

Education

High School diploma or equivalent

Job description

HHM Hotels seeks a Banquet Captain to assist in leading banquet staff during functions, ensuring service standards are met. You will set up rooms, serve food/beverages, and help lead staff under management guidance.

The role emphasizes adherence to Event Orders, guest satisfaction, and coordination with multiple departments to ensure flawless events and compliance with safety and liquor-control policies.