Banquet Captain — Guest Experience Leader

Oak View Group

Saint Charles (MO)

On-site

USD 33,000 - 36,000

Part time

2 days ago
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Benefits offered by this job

401(k) savings plan and 401(k)matching

Job summary

Oak View Group in Saint Charles, MO, seeks a Banquet Captain to coordinate banquet service, lead staff, liaise with culinary and events teams, and ensure service standards and timelines are met. The role emphasizes pre-event prep, on-site supervision, and flawless guest experiences.

The position pays an hourly rate of $24.50–$25.50, is part-time, and requires flexibility for evenings, weekends, and holidays at The St. Charles Convention Center. Open until December 25, 2026.

Qualifications

  • High school diploma or GED or 3–6 months related experience.
  • Must meet state age requirements for handling alcoholic beverages.
  • Strong knowledge of banquet operations, service standards, and event execution.
  • Excellent communication and interpersonal skills.
  • Ability to guide and support staff, including pre-shift meetings.
  • Detail-oriented with organizational and time-management skills.
  • Flexible schedule, including evenings, weekends, and holidays.

Responsibilities

  • Reviews assigned banquet staff functions and banquet menus prior to the scheduled event.
  • Conducts pre-banquet meetings with staff to ensure appearance and hygiene standards, assign stations and partners, and review banquet event orders.
  • Communicates with the Executive Chef/Kitchen Manager or event coordinator to ensure that all details have been planned for and met.
  • Ensures appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events.
  • Checks room setup prior to the event and confirms quantities of food items and timing of food leaving the kitchen.
  • Ensures proper handling of all equipment and their proper storage after use.
  • Conducts random audits during functions to evaluate food and service and upsell opportunities.
  • Regularly reviews the banquet schedule for changes and calendar of events.
  • Incorporates safe work practices in job performance and maintains reliable attendance.
  • Performs other duties as required.

Skills

Banquet operations
Communication
Staff coordination
Time management
Food handling
Attention to detail

Education

High school diploma or GED
Experience in hospitality

Job description

Oak View Group in Saint Charles, MO, seeks a Banquet Captain to coordinate banquet service, lead staff, liaise with culinary and events teams, and ensure service standards and timelines are met. The role emphasizes pre-event prep, on-site supervision, and flawless guest experiences.

The position pays an hourly rate of $24.50–$25.50, is part-time, and requires flexibility for evenings, weekends, and holidays at The St. Charles Convention Center. Open until December 25, 2026.

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