Banquet Captain | Full Time

Omni Hotels & Resorts; Franklintown (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Banquet Captain to supervise banquet floor staff and coordinate event execution, ensuring exemplary guest experiences. You will lead banquet servers and bartenders, ensuring timely service and neat presentation of food across functions.

The role requires strong leadership, multitasking, and superb communication, with a focus on teamwork and adherence to all policies and liquor laws in a fast-paced hotel environment.

Qualifications

• Banquet leadership experience required, 5+ years in a four-star hotel or resort preferred.
• Must have unexpired Food Handlers and TABC or obtain upon hire.
• Willingness to work a flexible schedule, including weekends, holidays and evenings.

Responsibilities

• Coordinate execution of banquet functions and ensure guest satisfaction.
• Supervise banquet staff during all food and beverage service.
• Ensure banquet setups follow BEO specifications and standards.
• Assist Banquet Manager with operations of the Banquet Department.
• Adhere to hotel policies, procedures and liquor liability laws.
• Lead staff meetings and participate in required trainings.
• Complete duties as assigned by management.
• Keep accurate banquet consumption sheets and attend department meetings.

Skills

Team leadership

Customer service

Communication

Multitasking

Job description

Overview:

The Banquet Captain will supervise the floor and banquet service staff to coordinate the execution of events and exceed guest expectations. This role leads our banquet servers and bartenders, and makes sure food is presented neatly, served on time and that all functions are coordinated properly.

Responsibilities:

• Responsible for controlling all aspects in the execution of banquet function.
• Effectively supervise the Banquet staff during all food and beverage service.
• Coordinating every aspect of the Banquet staff during all food and beverage service.
• Assist the Banquet Manager in the complete operation of the Banquet Department.
• Responsible for adhering to hotel policies and procedures.
• Responsible for adhering to all liquor liability laws.
• Must assist/conduct all designated staff/pre-function meetings.
• Complete other duties assigned by management.
• Must follow all details as described on Banquet Event Orders (BEO’s).
• Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
• Complete banquet consumption sheets as designated by the Director of Banquets.
• Attend department meetings and other company required trainings.

Qualifications:

• Previous banquet leadership experience required, 5+ years of experience in a four-star/four-diamond hotel or resort is strongly preferred.
• Must have unexpired Food Handlers and TABC – or obtain upon hire.
• Must be willing to work a flexible schedule, including weekends, holidays and evenings.
• Must have excellent interpersonal, oral and written communication skills.
• Ability to multitask and portray a friendly demeanor in a fast-paced environment.
• Must consistently demonstrate a teamwork-oriented and positive attitude.
• Must be able to lift up to 50lbs and stand and walk for long periods of time, including the duration of a full shift.
• Must be able to walk, push, pull, stoop, bend and lift items of moderate weight.