Banquet Captain: Flexible Scheduling & Lead Events

Ritinn; Town of Henrietta (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Flexible scheduling

Training & advancement

Free employee parking

Job summary

The RIT Inn & Conference Center in Rochester, NY seeks a Banquet Captain to lead the banquets team and assist the Banquet Manager and Director of Food and Beverage. You will train and supervise service staff and ensure smooth banquet events, focusing on guest satisfaction, flexibility, efficiency, and hospitality.

You will coordinate event details with management, set up dining areas, supervise service at group functions, maintain equipment, and respond to guest requests promptly while upholding

Responsibilities

• Provide pleasant and professional services to all hotel guests.
• Set standards of excellence for all associates by use of the hotel's operating standards.
• Direct, train, and mentor all service staff members in proper set-up, service, and clean-up procedures for all banquet events.
• Assist in coordinating the details of each event with appropriate management and staff.
• Facilitate and maintain on-going communication and collaboration with staff with the aim of achieving high levels of cooperation and service excellence.
• Check all fixtures, equipment, and room conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings, and maintenance. Report deficiencies.
• Ensure the cleanliness of the banquets facilities and surrounding public areas.
• Properly set-up all dining tables, service stations and bars.
• Ensure that all foods are served at the proper temperatures
• Supervise food and liquor service to group functions
• Provide timely, efficient, enthusiastic, friendly, and unobtrusive food and beverage service.
• Break down, clean-up, and safely store all equipment following each event.
• Properly maintain all work equipment, tools, and supplies.
• Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy.
• Stopping liquor service may be necessary due to overindulgence or under age.

Job description

The RIT Inn & Conference Center in Rochester, NY seeks a Banquet Captain to lead the banquets team and assist the Banquet Manager and Director of Food and Beverage. You will train and supervise service staff and ensure smooth banquet events, focusing on guest satisfaction, flexibility, efficiency, and hospitality.

You will coordinate event details with management, set up dining areas, supervise service at group functions, maintain equipment, and respond to guest requests promptly while upholding