Banquet Captain

Rit Inn & Conference Center; West Henrietta (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

Flexible scheduling

Training opportunities

Free employee parking

Job summary

The Rit Inn & Conference Center in Rochester, New York, is seeking a Banquet Captain to lead the banquets team and support the Banquet Manager and Director of Food and Beverage. This role focuses on guest satisfaction, flexibility, and high-quality service.

You will train staff, coordinate event details, ensure food and beverage service meets standards, and maintain equipment and cleanliness. Competitive compensation includes full benefits and flexible scheduling.

Responsibilities

• Provide pleasant and professional services to all hotel guests.
• Direct, train, and mentor all service staff members in proper set-up, service, and clean-up procedures for all banquet events.
• Assist in coordinating the details of each event with appropriate management and staff.
• Facilitate and maintain on-going communication and collaboration with staff with the aim of achieving high levels of cooperation and service excellence.
• Check all fixtures, equipment, and room conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings, and maintenance. Report deficiencies.
• Ensure the cleanliness of the banquets facilities and surrounding public areas.
• Properly set-up all dining tables, service stations and bars.
• Ensure that all foods are served at the proper temperatures
• Supervise food and liquor service to group functions
• Provide timely, efficient, enthusiastic, friendly, and unobtrusive food and beverage service.
• Break down, clean-up, and safely store all equipment following each event.
• Properly maintain all work equipment, tools, and supplies.
• Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy.
• Stopping liquor service may be necessary due to overindulgence or under age.

Job description

Are you looking for a fun, flexible, and fast-paced work environment, supportive coworkers, and a chance to grow as a professional? At the RIT Inn & Conference Center, we are committed to satisfying our customers, working collaboratively, and providing career development opportunities for our employees.

The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York perfectly located near several major businesses, residential communities, and local attractions. Our hotel offers the comfort and convenience of a full service hotel at an affordable rate.

Why should you work at the RIT Inn & Conference Center?

• Competitive compensation package
• Full benefits package
• Flexible scheduling
• Extensive training and opportunities to advance
• Free employee parking

The Banquet Captain is the banquets team leader and operational assistant to the Banquet Manager and Director of Food and Beverage. The Banquet Captain is a working supervisor directly responsible for the training, supervision, and support of the banquets service staff and for the smooth execution of each banquet event. Special emphasis is placed on accommodating guest preferences, flexibility with work assignments, efficiency, quality, and social demeanor that contributes to a hospitable environment.

Specific Responsibilities

• Provide pleasant and professional services to all hotel guests.
• Set standards of excellence for all associates by use of the hotel's operating standards.
• Direct, train, and mentor all service staff members in proper set-up, service, and clean-up procedures for all banquet events.
• Assist in coordinating the details of each event with appropriate management and staff.
• Facilitate and maintain on-going communication and collaboration with staff with the aim of achieving high levels of cooperation and service excellence.
• Check all fixtures, equipment, and room conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings, and maintenance. Report deficiencies.
• Ensure the cleanliness of the banquets facilities and surrounding public areas.
• Properly set-up all dining tables, service stations and bars.
• Ensure that all foods are served at the proper temperatures
• Supervise food and liquor service to group functions
• Provide timely, efficient, enthusiastic, friendly, and unobtrusive food and beverage service.
• Break down, clean-up, and safely store all equipment following each event.
• Properly maintain all work equipment, tools, and supplies.
• Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy.
• Stopping liquor service may be necessary due to overindulgence or under age.

This position pay range is $17 - $18 per hour.