Banquet Team Lead - Flexible Schedule & Growth

Rit Inn & Conference Center; West Henrietta (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

Flexible scheduling

Training opportunities

Free employee parking

Job summary

The Rit Inn & Conference Center in Rochester, New York, is seeking a Banquet Captain to lead the banquets team and support the Banquet Manager and Director of Food and Beverage. This role focuses on guest satisfaction, flexibility, and high-quality service.

You will train staff, coordinate event details, ensure food and beverage service meets standards, and maintain equipment and cleanliness. Competitive compensation includes full benefits and flexible scheduling.

Responsibilities

• Provide pleasant and professional services to all hotel guests.
• Direct, train, and mentor all service staff members in proper set-up, service, and clean-up procedures for all banquet events.
• Assist in coordinating the details of each event with appropriate management and staff.
• Facilitate and maintain on-going communication and collaboration with staff with the aim of achieving high levels of cooperation and service excellence.
• Check all fixtures, equipment, and room conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings, and maintenance. Report deficiencies.
• Ensure the cleanliness of the banquets facilities and surrounding public areas.
• Properly set-up all dining tables, service stations and bars.
• Ensure that all foods are served at the proper temperatures
• Supervise food and liquor service to group functions
• Provide timely, efficient, enthusiastic, friendly, and unobtrusive food and beverage service.
• Break down, clean-up, and safely store all equipment following each event.
• Properly maintain all work equipment, tools, and supplies.
• Respond to guest requests and inquiries with appropriate level of sensitivity and immediacy.
• Stopping liquor service may be necessary due to overindulgence or under age.

Job description

The Rit Inn & Conference Center in Rochester, New York, is seeking a Banquet Captain to lead the banquets team and support the Banquet Manager and Director of Food and Beverage. This role focuses on guest satisfaction, flexibility, and high-quality service.

You will train staff, coordinate event details, ensure food and beverage service meets standards, and maintain equipment and cleanliness. Competitive compensation includes full benefits and flexible scheduling.