Banquet Captain: Events & Guest Experience Lead

Murrieta Hot Springs Resort; Memphis, Northern (TN, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Memphis Marriott East is seeking a Banquet Captain for a full-time, on-site role in Memphis, TN. You will coordinate banquet operations, assist with room set ups, schedule staff, and ensure quality in food presentation while maintaining strong communication with the kitchen and event teams.

Candidates should demonstrate effective communication, a strong work ethic, and the ability to handle high-pressure situations in a hospitality environment.

Qualifications

• Effective communication skills, both verbal and written.
• High work ethic and self-initiative, delivering professional service.
• Ability to work under high pressure and maintain composure.
• May require varying schedules including nights, weekends and holidays.
• Ability to read and interpret BEOs for room setup and service.
• Enjoys collaborating with a team to create guest experiences.

Responsibilities

• Make arrangements for equipment needed for guest functions, ensuring accuracy before staff arrival.
• Assist Banquet staff in room set up and ensure all tables and equipment meet requirements.
• Schedule staff for pre-meal assignments and function stations, communicating special requests.
• Inspect food quality and presentation prior to service, coordinating with kitchen for changes.
• Maintain open communication with kitchen staff and reference BEOs for service details.

Skills

Communication

Work ethic

High-pressure work

Team player

Staff scheduling

BEO interpretation

Job description

Memphis Marriott East is seeking a Banquet Captain for a full-time, on-site role in Memphis, TN. You will coordinate banquet operations, assist with room set ups, schedule staff, and ensure quality in food presentation while maintaining strong communication with the kitchen and event teams.

Candidates should demonstrate effective communication, a strong work ethic, and the ability to handle high-pressure situations in a hospitality environment.