Banquet Captain — Elevate Unforgettable Event Experiences

Hilton; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Incredible travel perks

ESPP—employee stock purchase program

Paid parental leave

Personalized caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Financial security for your future

Job summary

Waldorf Astoria Atlanta is seeking a Banquet Captain to lead banquet service and ensure exceptional guest experiences in our award-winning property in Atlanta. You will oversee food and beverage operations at banquet events and work with the team to deliver memorable experiences for every guest.

Join a renowned hospitality brand with strong culture and comprehensive perks, and help create unforgettable events in one of Atlanta's premier hotels.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Ensure seamless service: Supervise food and beverage service and monitor guest satisfaction during banquet events, promptly addressing any issues with product or service quality
• Support event execution: Assist with the planning, organizing, and execution of various banquet functions, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas
• Collaborate for success: Lead and/or participate in department meetings to ensure the team is aligned and well-prepared for banquet operations
• Handle banquet billing: Accurately process banquet checks and ensure seamless payment transactions
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Job description

Waldorf Astoria Atlanta is seeking a Banquet Captain to lead banquet service and ensure exceptional guest experiences in our award-winning property in Atlanta. You will oversee food and beverage operations at banquet events and work with the team to deliver memorable experiences for every guest.

Join a renowned hospitality brand with strong culture and comprehensive perks, and help create unforgettable events in one of Atlanta's premier hotels.