Banquet Captain: Elevate Service & Team Excellence

Shaner Hotels; Sarasota (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Shaner Hotels in Sarasota, FL seeks a Banquet Captain to oversee banquet operations, ensure safety and quality, and lead staff in delivering exceptional service.

Ideal candidates bring at least one year of banquet experience, supervisory credentials, and training in ServSafe and TIPS, with strong communication skills and attention to detail to enhance guest satisfaction and event success.

Qualifications

• Minimum of one year of experience in hotel banquet operations; prior supervisory experience preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Ability to write routine reports and correspondence.
• Ability to accurately compute mathematical calculations and use required measurement tools.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Ensures compliance with and completion of all daily operational procedures by the Banquet Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Responsible for responding and handling all guest related issues pertaining to the department.
• Ensures communication with Director of Banquets & staff.
• Other duties as assigned.
• The Banquet Captain assists in all aspects of the department and must also direct, implement and maintain a service philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service.

Skills

Banquet operations

Supervisory experience

Food safety training

Communication skills

TIPS training

Education

High school diploma or equivalent

Job description

Shaner Hotels in Sarasota, FL seeks a Banquet Captain to oversee banquet operations, ensure safety and quality, and lead staff in delivering exceptional service.

Ideal candidates bring at least one year of banquet experience, supervisory credentials, and training in ServSafe and TIPS, with strong communication skills and attention to detail to enhance guest satisfaction and event success.