Banquet Captain: Elevate Guest Experience (Flexible Shifts)

Sage Restaurant Group; Denver (CO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Free On-Site Parking

Complimentary Employee Meals

401(k) with Employer Matching

Hotel Discounts (Hilton & Sage)

Job summary

Embassy Suites Denver Downtown is seeking a banquet attendant to set up, maintain, and breakdown breakfast, lunch, and dinner buffets in a safe, guest-focused manner. You will assist guests and coordinate with the Banquet Captain to ensure smooth service and adherence to standards.

Candidates should have 1–2 years in a related hospitality role, basic knowledge of food service, and the ability to work flexible shifts including weekends and holidays.

Qualifications

• High school education or equivalent.
• One to two years in a related position with this company or other organization(s).
• Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Responsibilities

• Read BEO and know how to complete a set-up.
• Set tables in assigned area correctly and uniformly.
• Keep station neat and clean while servicing guest per established policies and procedures.
• Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
• Use proper in-room clearing and tray jacks.
• Break down buffets or other special food service tables and equipment.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.

Skills

Customer service principles

Food service operations

Restaurant operations

Communication under pressure

Education

High school education or equivalent

Job description

Embassy Suites Denver Downtown is seeking a banquet attendant to set up, maintain, and breakdown breakfast, lunch, and dinner buffets in a safe, guest-focused manner. You will assist guests and coordinate with the Banquet Captain to ensure smooth service and adherence to standards.

Candidates should have 1–2 years in a related hospitality role, basic knowledge of food service, and the ability to work flexible shifts including weekends and holidays.