Banquet Captain

Horseshoe Bay Resort; Horseshoe Bay (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with employer match

Paid vacation and holidays

Short/long-term disability insurance

Golf and resort amenities discounts

Job summary

Horseshoe Bay Resort in Texas is seeking a Banquet Captain to oversee banquet and special event operations on-site. You will lead banquet staff, coordinate with Banquet Management, ensure service standards, and deliver guest experiences.

You will supervise servers, bartenders, and support staff, review BEOs, set spaces per plan, and train team members to maintain cleanliness, safety, and hospitality. Excellent communication and leadership are essential.

Qualifications

• Minimum of two years of banquet supervisory experience; resort or hospitality experience preferred.
• Current TABC Certification and TIPS Certification required.
• Knowledge of banquet, fine dining, and formal service standards, including white‑glove service.
• Proficiency with Microsoft Word and Excel is preferred.

Responsibilities

• Supervise banquet servers, bartenders, and support staff during banquet and special event operations.
• Provide training, coaching, and performance feedback to ensure service excellence and adherence to standards.
• Review and execute Banquet Event Orders (BEOs), ensuring all event requirements are communicated and fulfilled.
• Ensure meeting and event spaces are properly set, organized, and maintained according to BEO specifications.
• Conduct inspections of banquet rooms, hallways, storage areas, and public spaces to maintain cleanliness and safety.
• Communicate effectively with Event Management, Culinary, Front‑of‑House leadership, members, and guests regarding event needs and updates.
• Attend BEO and event planning meetings as required.

Skills

Leadership

Communication

Organizational skills

English proficiency

Tools

Microsoft Word

Microsoft Excel

Job description

Banquet Captain

Position Summary

The Banquet Captain oversees the successful execution of banquet and special event functions. This role partners with Banquet Management to coordinate event operations, lead banquet staff, ensure service standards are met, and deliver exceptional guest experiences.

Essential Duties and Responsibilities

• Supervise banquet servers, bartenders, and support staff during banquet and special event operations.
• Provide training, coaching, and performance feedback to ensure service excellence and adherence to standards.
• Review and execute Banquet Event Orders (BEOs), ensuring all event requirements are accurately communicated and fulfilled.
• Ensure meeting and event spaces are properly set, organized, and maintained according to BEO specifications.
• Conduct inspections of banquet rooms, hallways, storage areas, and public spaces to maintain cleanliness, safety, and organization.
• Communicate effectively with Event Management, Culinary, Front‑of‑House leadership, members, and guests regarding event needs and operational updates.
• Attend BEO and event planning meetings as required.
• Prepare daily operational recaps, including event revenue, staffing, attendance, operational concerns, and other relevant information.
• Support administrative functions, including scheduling, inventory management, and beverage ordering.
• Foster a positive, guest‑focused environment by providing professional and welcoming service.
• Assist with additional duties and special projects as assigned.

Qualifications

• Minimum of two years of banquet supervisory experience; resort or hospitality experience preferred.
• Current TABC Certification and TIPS Certification required.
• Knowledge of banquet, fine dining, and formal service standards, including white‑glove service.
• Working knowledge of audiovisual equipment, weddings, banquet operations, and beverage service.
• Proficiency in Microsoft Word and Excel preferred.
• Strong leadership, communication, and organizational skills.
• Ability to read, write, and communicate effectively in English.
• Professional appearance and adherence to company grooming and uniform standards.

Physical Requirements

• Frequently lift and/or move up to 50 pounds.
• Occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, bend, and move throughout the workday.
• Strong problem‑solving and decision‑making skills.
• Ability to lead teams, provide clear direction, enforce policies and procedures, and promote a collaborative work environment.
• Commitment to maintaining a safe, clean, and environmentally responsible workplace.

Benefits

All Associates

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and amenity privileges*
• Retail and dining discounts
• Discounts at more than 100 Crescent Hotels & Resorts properties

Full‑Time Associates

• Medical, Dental, and Vision insurance
• 401(k) plan with employer match
• Paid vacation and holidays
• Short‑term and long‑term disability insurance
• Critical illness and accident insurance
• Associate Relief Fund
• Golf and amenity privileges are subject to occupancy and business levels.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.