Banquet Captain

ASM Global; South Bend (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Banquet Supervisor to lead the Food & Beverage service team. This hands-on role involves training staff, ensuring high standards of service, and maintaining cleanliness and organization in a bustling banquet environment. With a focus on creativity and attention to detail, you will design buffet presentations that delight guests while supervising operations to uphold a Health Department score of 90 or higher. If you thrive in a dynamic setting and are passionate about delivering exceptional service, this opportunity is perfect for you.

Qualifications

• At least two years of experience in banquet facility servicing meals for large events.
• Must have a valid Indiana Pourer’s Permit.

Responsibilities

• Training Food & Beverage Servers, Cashiers, and Bartenders.
• Supervising staff to maintain a clean and organized workplace.

Skills

Customer Service Orientation

Communication Skills

Organizational Skills

Creativity in Buffet Presentations

Ability to Complete Multiple Tasks

Education

High School Diploma or G.E.D.

Two Years Related Experience

Tools

Excel

Job description

Essential Duties and Responsibilities

• Training of all Food & Beverages Servers, Cashiers and Bartenders.
• Fulfilling the service per each Banquet Event Orders (BEO).
• Other duties as assigned.
• Maintaining all Banquet equipment cleanliness and annual maintenance.
• Maintain a Health Department score of 90 or higher.
• Must be creative in designing buffets and coffee break décor.
• Attention to detail and consistency in every aspect of service is a must.
• Position is very hands-on with excessive interaction with clients during events.
• Supervising staff to maintain a clean, safe, organized workplace.

Supervisory Responsibilities

Supervises all Food & Beverage service staff.

Qualifications

• At least two years of experience in banquet facility servicing meals for large events.
• Advanced oral and written communication skills.
• Strong orientation to customer service and ability to work with other staff members in the facility.
• Excellent organizational, planning, communication and interpersonal skills.
• Attention to detail and service-oriented.
• Must have a valid Indiana Pourer’s Permit.

Education and/or Experience

High School diploma or G.E.D. and two (2) years related experience or training; or equivalent combination of education and experience and a minimum of 6 months of supervisory experience.

Skills and Abilities

• Ability to undertake and complete multiple tasks.
• Ability to be creative with buffet presentations and maintain a quality product.
• Ability to encourage a safe, happy workplace where all employees feel valued.

Computer Skills

• Computer skills to include Excel programs.

Hours of Work

Must be able to work on weekends, holidays and long hours. Some very early mornings and late nights are required.

Physical Demands

This position requires stooping and lifting. Substantial walking and manual dexterity to operate food and beverage equipment and inventory is required. This position requires substantial standing, walking, and dexterity. Also requires lifting (50lbs) and stooping.

Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends/ASM GLOBAL is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.