Banquet Captain

Crescent Hotels & Resorts; Phoenix (AZ); On-site; USD 20,664 - 30,307; Full time

Job summary

AC Hotel Phoenix in Phoenix, AZ is seeking a capable banquet supervisor to oversee banquet staff, set-up, service, and breakdown while maintaining safety and guest satisfaction.

You will verify event orders, coordinate with departments, and ensure accurate staffing. Strong English communication, teamwork, and physical stamina are essential.

Qualifications

• Must be able to communicate in English.
• Ability to manage banquet staff and coordinate event setup and breakdown.
• Must be able to lift up to 30 lbs and be on feet for long periods.

Responsibilities

• Check server and houseperson banquet event orders to ensure information is accurate.
• Check room set-up to ensure directions are followed; keep public areas neat.
• Coordinate with catering/convention services and affected departments for changes.
• Coordinate with banquet staff set-ups, changes and time schedules for all functions.
• Operate as a banquet server when needed; greet and serve guests and breakdown the function.

Skills

English communication

Teamwork

Lifting 30 lbs

Job description

AC Hotel Phoenix
25100 N 22nd Ln
Phoenix, AZ 85085, USA

Description

JOB OVERVIEW: Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe manner.

ESSENTIAL JOB FUNCTIONS:

• Check server and houseperson banquet event orders to ensure that all information is accurate.
• Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
• Make contact with group representatives. Explain how to make contact if needed throughout the function.
• Communicate all banquet event order changes to catering or convention services office and affected departments.
• Coordinate with banquet staff set-ups, changes and time schedules for all functions.
• Verify staffing levels for the next day\'s functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
• Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Post all banquet checks at end of day and turn in to Night Audit
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to “pitch-in” and help co workers with their job duties and be a team player.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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