Banquet Captain

The Crescent Hotels Group; Itasca (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401K matching program

Health & wellness programs

Travel discounts

Exceptional benefit plan

Job summary

The Crescent Hotels Group is seeking a Banquet Supervisor to manage staff during events. You will supervise setup, ensure service operations run smoothly, and communicate details with clients. Open availability is required.

Qualified candidates must have strong communication skills, be a team player, and be detail-oriented. This role offers competitive wages and benefits.

Qualifications

• Must have open availability including mornings, evenings, weekends, and holidays.
• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.

Responsibilities

• Supervise banquet staff in the execution of assigned functions.
• Check banquet event orders and room setups for accuracy.
• Communicate with group representatives on event details.
• Coordinate and adjust staffing levels for functions.
• Operate as a banquet server when needed.

Skills

Communication in English

Ability to transport up to 30 lbs

Team Player

Detail Oriented

Job description

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are seeking our next outstanding team member to join our Banquet team. Below is what we offer and what we are looking for:

• Highly competitive wages.
• 401K matching program for eligible associates.
• Must have open availability, including mornings, evenings, weekends, and holidays.
• An exceptional benefit plan for eligible associates & your family members.
• Discounts with our Crescent managed properties in North America for you & your family members.

JOB OVERVIEW: Supervise banquet staff in the execution of assigned functions and event setup, while overseeing service operations and breakdown activities to ensure they are completed efficiently, safely, and according to established standards.

Essential Job Functions

1. Check server and houseperson banquet event orders to ensure that all information is accurate.
2. Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
3. Establish communication with group representatives and provide clear instructions on how to reach you if assistance is needed during the event.
4. Communicate all banquet event order changes to catering or convention services office and affected departments.
5. Coordinate with banquet staff set-ups, changes and time schedules for all functions.
6. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
7. Operate as a banquet server when needed; setting up, greeting and serving the guest and breaking down the function.
8. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
9. Post all banquet checks at end of day and turn into Night Audit.
10. Comply with attendance rules and be available to work on a regular basis.
11. Perform any other job-related duties as assigned.

Required Skills and Abilities

Must have the ability to communicate in English. Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to “pitch-in” and help coworkers with their job duties and be a team player.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

Behaviors

• Team Player: Works well as a member of a group (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Peer Recognition: Inspired to perform well by the praise of coworkers

Licenses and Certifications

• ServSafe Alcohol Awaren
• Certified Food Handler

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.