Banquet Captain

Colen Built Family of Companies; Ocala (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Colen Built Family of Companies seeks a Banquet Coordinator in Ocala, FL to execute events per Catering Manager plans. You will supervise on-site staff, manage room setups, AV, and decor, and ensure timely delivery of catering and guest experiences.

The role requires strong organization, 3+ years of customer service, and adherence to safety and sanitation standards. Flexibility to work varied shifts and training of staff may be needed.

Qualifications

• High School Diploma or equivalent; Associate's degree preferred.
• Experience in event planning.
• 3+ years of customer service experience.
• Experience complying with food & beverage safety regulations.
• Excellent communication and ability to follow specifications accurately.
• Obtain/hold local food handling licenses if required.

Responsibilities

• Review event orders and details provided by the Catering Manager to understand all event specifications.
• Execute room configurations, A/V setups, catering arrangements, and décor specifications according to plans.
• Set up or oversee the setup of event spaces, ensuring all elements meet quality standards.
• Follow detailed event timelines and checklists to ensure all tasks are completed on schedule.
• Provide on-site supervision during events to manage staff and monitor service quality.
• Troubleshoot operational issues that arise during event execution and implement solutions quickly.
• Keep events running on schedule and ensure smooth transitions between segments.
• Monitor inventory levels and ensure adequate supplies for events.
• Maintain accurate event files and documentation throughout the execution process.
• Document event execution details and provide feedback to the Catering Manager.
• Assist with post-event wrap-up, including breakdown.
• Assist with training banquet service staff as needed.
• Organize and store equipment properly after events for future use.
• Pursue personal development of skills and knowledge for effective performance.
• Adhere to Colen Built Development standards and safe working practices.
• Maintain a professional demeanor toward residents, visitors, and co-workers.
• Perform other duties as assigned.

Skills

Event planning

Coordination

Time management

Communication

Microsoft Office

Food service knowledge

Flexibility in shifts

Staff supervision

Education

High school diploma

Associate's degree preferred

Job description

Job Details

Job Location: OC - Ocala, FL 34481, Position Type: Full Time

Job Summary/Overview We are seeking a detail-oriented and enthusiastic Banquet Coordinator to join our team. This role is responsible for the hands-on execution of events in accordance with plans established by the Catering Manager. The ideal candidate will ensure seamless execution and exceptional guest experiences by adhering to event specifications and overseeing on-site operations.

Essential Duties and Responsibilities

• Review event orders and details provided by the Catering Manager to understand all event specifications
• Execute room configurations, audio-visual setups, catering arrangements, and décor specifications according to established plans
• Set up or oversee the setup of event spaces, ensuring all elements are in place and meet quality standards
• Follow detailed event timelines and checklists to ensure all tasks are completed on schedule
• Provide on-site supervision during events to manage staff and monitor service quality
• Troubleshoot operational issues that arise during event execution and implement solutions quickly
• Keep events running on schedule and ensure smooth transitions between event segments
• Monitor inventory levels and ensure adequate supplies are available for events
• Maintain accurate event files and documentation throughout the execution process
• Document event execution details and provide feedback to the Catering Manager
• Assist with post-event wrap-up, including breakdown
• Assist with training banquet service staff as needed
• Organize and store equipment properly after events to maintain readiness for future use
• Pursues personal development of skills and knowledge necessary for the effective performance of the role
• Performs all duties in adherence to Colen Built Development standards
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
• Maintains a positive and professional demeanor toward all residents, visitors, and co-workers
• Performs other duties as assigned

Qualifications (Education, Experience, Technical Skills)

• High School Diploma or equivalent required; Associate's Degree preferred.
• Previous event planning experience
• 3+ years of customer service experience.
• Experience complying with food and beverage safety and sanitation regulations
• Excellent communication skills are necessary for managing staff and taking direction from the Catering Manager, along with the ability to follow specifications accurately.
• Obtain/hold any local, state, and/or county-required food handling/sanitation licenses and/or certificates

Skills and Knowledge

• Proven experience in event planning and coordination.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office Suite or similar software.
• Food service industry experience preferred.
• Ability to work flexible shifts, including days, evenings, nights, weekends, and holidays, as required.
• Experience and proficiency with Microsoft Office Suite and other relevant software

Personal Attributes

• Results-oriented and customer-focused.
• Strong interpersonal and communication skills.
• Ability to build and maintain positive relationships with team members, customers, and coworkers.
• Adaptable and able to thrive in a fast-paced environment.
• Demonstrated ability to take initiative and ownership of projects.
• Honesty and integrity

Commitment to diversity, equity, and inclusion