Banquet Captain | Full-Time | Rhubarb Hospitality Collection

Oak View Group; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a dynamic Banquet Captain to oversee event operations in Philadelphia. This role is crucial for ensuring exceptional guest experiences and client satisfaction. The ideal candidate will have 2-5 years of experience in events and catering, focusing on front-of-house service. Responsibilities include supervising staff, managing event setups, and maintaining high standards of service. Join a diverse team committed to innovation and excellence in the live event industry. This position offers competitive pay and a range of benefits, making it an exciting opportunity for the right candidate.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

401(k) matching

Paid Time Off

Qualifications

• Minimum of two years in a supervisory role within a hotel, catering, or event environment.
• Exceptional communication, organizational, and leadership abilities.

Responsibilities

• Supervise and direct event staff to ensure efficient service delivery.
• Oversee the setup, execution, and breakdown of events.
• Greet clients and serve as the primary point of contact during events.

Skills

Exceptional communication

Organizational abilities

Leadership

Attention to detail

Adaptability

Flexibility

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

We are seeking an experienced and dynamic Banquet Captain to join our team in Philadelphia, PA. This pivotal role involves orchestrating seamless event operations, ensuring exceptional guest experiences, providing client satisfaction, and leading both front-of-house and back-of-house teams. The ideal candidate has 2-5 years’ events and catering experience with a focus on front of the house service and large event execution.

This role pays an hourly rate of $29.00-$31.00 and is tip eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until June 20, 2025.

Responsibilities

• Leadership & Team Coordination: Supervise and direct event staff, including servers and bartenders to ensure efficient and cohesive service delivery.
• Event Setup & Execution: Oversee the setup, execution, and breakdown of events, ensuring adherence to event timelines and client specifications.
• Client Interaction: Greet clients upon arrival, review event agendas, and serve as the primary point of contact to address any needs or concerns.
• Quality Assurance: Maintain high standards of cleanliness and organization in all event areas, ensuring compliance with health and safety regulations.
• Problem-Solving: Anticipate and swiftly address any issues or challenges that arise during events to ensure guest satisfaction.
• Post-Event Duties: Conduct post-event evaluations to gather client feedback and identify areas for improvement.

Qualifications

• Experience: Minimum of two years in a supervisory role within a hotel, catering, or event environment.
• Skills: Exceptional communication, organizational, and leadership abilities.
• Attention to Detail: Keen eye for detail to ensure all aspects of the event meet client expectations.
• Adaptability: Ability to remain composed and effective under pressure, adapting to the dynamic nature of events.
• Flexibility: Able to work flexible schedule to accommodate business levels including nights and weekends.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.