Banquet Captain

Hilton-DFW-Lakes; Grapevine (TX); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Free parking

Free meals

Vacation and holidays

Hotel benefits

Job summary

Hilton-DFW-Lakes is seeking an experienced Banquet Captain to lead our team in delivering exceptional service for high-volume events.

You will oversee setup, service, and breakdown, coordinate staff, and ensure client requirements are met while maintaining safety standards and a polished guest experience.

Flexible schedules including evenings, weekends and holidays are expected as events demand. Benefits include medical/dental and hotel staff perks.

Qualifications

• Experience as a Banquet Captain or similar leadership role in a high-volume hospitality environment.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent communication and interpersonal skills for coordinating with clients and staff.
• Ability to lead a team under pressure while maintaining service standards.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Oversee the setup, service, and breakdown of banquet events, ensuring all standards are met.
• Lead and coordinate banquet staff to deliver high-quality service in a high-volume setting.
• Communicate effectively with clients, banquet staff, and management to ensure event requirements are fulfilled.
• Monitor service flow and address any issues promptly to maintain guest satisfaction.
• Ensure compliance with health and safety regulations and company policies.
• Assist with menu presentation and table arrangements as needed.
• Manage time efficiently to ensure all aspects of the event run smoothly and on schedule.

Skills

Leadership

Organizational skills

Multitasking

Communication

Job description

Description

Banquet Captain

We are seeking an experienced Banquet Captain to lead our team in delivering exceptional service.

Must have a passion for hospitality and a proven track record in managing banquet events.

Key Responsibilities

• Oversee the setup, service, and breakdown of banquet events, ensuring all standards are met
• Lead and coordinate banquet staff to deliver high-quality service in a high-volume setting
• Communicate effectively with clients, banquet staff, and management to ensure event requirements are fulfilled
• Monitor service flow and address any issues promptly to maintain guest satisfaction
• Ensure compliance with health and safety regulations and company policies
• Assist with menu presentation and table arrangements as needed
• Manage time efficiently to ensure all aspects of the event run smoothly and on schedule

We offer an outstanding benefits package which includes:

• Medical dental, prescription, vision and life insurance
• Employer matched 401k plan
• Free Parking
• Free Meals
• Vacation, holiday and sick pay
• Generous hotel benefits in all Hilton Family of brands hotels

Requirements

Skills and Qualifications

• Prior experience as a Banquet Captain or in a similar leadership role within a full-service, high-volume hospitality environment
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Ability to lead and motivate a team under pressure
• Knowledge of food and beverage service standards
• Flexibility to work evenings, weekends, and holidays as required
• Professional appearance and demeanor
• Ability to handle multiple events simultaneously with attention to detail