Banquet Captain

Delta Hotels by Marriott; Chesapeake (VA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Hotel discounts

Job summary

LTD Hospitality Group is seeking a motivated Banquet Captain to lead day-of-event execution across food, beverage, meeting and audio-visual services. The role includes organizing and supervising banquet operations to deliver an exceptional guest experience.

The ideal candidate has at least 2 years of banquet experience, strong communication and problem-solving skills, and the ability to stay calm under pressure.

Qualifications

• 2+ years of banquet experience.
• Ability to lead, train, and motivate team members.
• Strong communication and problem solving skills.
• Desire to exceed guest expectations.
• Ability to work well under pressure.
• Flexibility in scheduling.
• Strong knowledge of banquet operations.
• Excellent time management skills.

Responsibilities

• Supervision, coordination and direction for prompt, courteous, and efficient food, beverage, meeting, and audio-visual services of the Banquet department.
• Supervision of meeting and meal set-ups, turnovers, and all meal functions related to guest requirements.
• Training and direct supervision of banquet team members to ensure the highest level of service, satisfaction, and efficiency.
• Maintains appropriate staffing levels by communicating with the Banquet Manager.
• Ensure a clean and safe working environment.
• Provide hands-on support and service to all in-house and potential guests.
• Resolving issues faced on a day-to-day basis.
• Ensure that room has proper set up for the function.
• Check BEO to ensure all service requirements have been met.
• Set up side stations in scheduled rooms.
• Conducts regular physical inventories of food supplies, and assesses projected needs; reports all food and supply needs for catering and breakfast operations to Food Service Coordinator.
• Ensures that high standards of sanitation and cleanliness are maintained throughout the kitchen areas at all times.
• Monitors and practices controls to minimize food and supply waste and theft.
• Other and all duties, projects, and tasks as assigned by employee's manager.

Job description

Benefits:

• Health insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts

LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient banquet operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, we have an immediate opening for you to join our team as a Banquet Captain.

The Banquet Captain is responsible for organization and execution of event details the day of the event.

Essential Duties:

• Supervision, coordination and direction for prompt, courteous, and efficient food, beverage, meeting, and audio-visual services of the Banquet department
• Supervision of meeting and meal set-ups, turnovers, and all meal functions related to guest requirements
• Training and direct supervision of banquet team members to ensure the highest level of service, satisfaction, and efficiency
• Maintains appropriate staffing levels by communicating with the Banquet Manager
• Ensure a clean and safe working environment
• Provide hands-on support and service to all in-house and potential guests
• Resolving issues faced on a day-to-day basis
• Ensure that room has proper set up for the function.
• Check BEO to ensure all service requirements have been met.
• Set up side stations in scheduled rooms.
• Conducts regular physical inventories of food supplies, and assesses projected needs; reports all food and supply needs for catering and breakfast operations to Food Service Coordinator.
• Ensures that high standards of sanitation and cleanliness are maintained throughout the kitchen areas at all times
• Monitors and practices controls to minimize food and supply waste and theft
• Other and all duties, projects, and tasks as assigned by employee's manager.

Required Knowledge, Skills and Abilities (KSAs)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.

• Ability to lead, train, and motivate team members
• At least 2 years of banquet experience
• Strong communication and problem solving skills
• Has a sincere desire to exceed guest expectations
• Ability to work well under pressure
• Flexibility in their scheduling
• Strong knowledge of banquet operations
• Excellent time management skills
• Move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds.
• Stand, sit or walk for an extended period of time.

Benefits:

• Medical, Dental, Vision & 401 (k) with company match
• Group Life & Accidental Death & Dismemberment Insurance
• Hotel Discounts
• Generous Paid Time Off
• Training and Development, Opportunities for Growth, and Much More!

For more information about joining the LTD family, please visit www.ltdhospitality.com. We look forward to hearing from you!