Banquet Event Server

Holiday Inn City Center Newport News; Newport News (VA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Hotel discounts

Training and development opportunities

Job summary

LTD Hospitality Group in Newport News is seeking a friendly Banquet Server to support event service, ensuring proper room setup, timely delivery of food and beverages, and guest satisfaction. You will work closely with banquet captains and other servers to uphold service standards.

Responsibilities include checking BEOs, setting up side stations, clearing tables and resetting rooms, maintaining cleanliness of service areas, and staying professional under pressure.

Qualifications

• Has a sincere desire to exceed guest expectations.
• Ability to work well under pressure.
• Flexibility in scheduling.
• Strong knowledge of banquet operations.
• Excellent time management skills.

Responsibilities

• Ensure room is properly set up for the function.
• Collect glassware, ice, napkins, china, and flatware; check cleanliness.
• Check BEO to ensure all service requirements are met.
• Set up side stations in scheduled rooms.
• Serve function according to Banquet Department standards.
• Clear tables and strip room after service.
• Clean and store equipment and maintain service areas.
• Maintain floors and banqueting chairs free of debris.
• Maintain refrigeration units used during service.
• Coordinate with Banquet Captain for post-event cleanup.
• Demonstrate professionalism, punctuality, and guest relations.
• Perform other duties as assigned.

Skills

Guest service

Teamwork

Work under pressure

Banquet operations

Time management

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k) matching

LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient banquet operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team in Banquet Server.

The Banquet Server is responsible for food and beverage service for all banquet functions

• Ensure that room has proper set up for the function.
• Collect proper glassware, ice, napkins, china, and flatware as required. Check for cleanliness and polish as needed. Tables are set up in proper place, napkins are folded, sugar, salt, and pepper shakers are to be placed in appropriate spots on the table.
• Check BEO to ensure all service requirements have been met.
• Set up side stations in scheduled rooms.
• Serve function as per the standards set for the Banquet Department.
• Once service has been completed, all tables are to be cleared and the room stripped down to the tabletop. i.e. tablecloth, china, glasses etc.
• As soon as the meal is finished, the service area must be cleaned and ensure that all supplies are put in their proper places. Also ensure that any equipment used is clean and stored in its proper place.
• Maintain and clean all service areas used darting event.
• Floors are kept free of debris at all times.
• Clean and polish (as needed) all equipment used as well as banquet chairs.
• Maintain and clean all refrigeration units used during and after service.
• Follow up with Banquet Captain for clean up instruction.
• Must have good guest relations and serve as a good example to other staff within the hotel in regards to dress, punctuality, good manners, personal cleanliness and morale. To be assertive, decisive, a team oriented player, and the picture of professionalism. Good planning and organizational skills are necessary. Ability to work well under pressure and deal with difficult people and/or situations.
• Other and all duties, projects, and tasks as assigned by employee’s manager.

Required Knowledge, Skills and Abilities (KSAs)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.

• Has a sincere desire to exceed guest expectations
• Ability to work well under pressure
• Flexibility in their scheduling
• Strong knowledge of banquet operations
• Excellent time management skills

LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

Benefits:

• Medical, Dental, Vision & 401 (k) with company match
• Voluntary Short Term
• Life & Accidental Death Insurance
• Hotel Discounts
• Paid Time Off
• Training and Development Opportunities and Much More!

For more information about joining the LTD family, please visit www.ltdhospitality.com . We look forward to hearing from you!

LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.