Banquet Attendant - OC

PENN Entertainment, Inc.; Columbus (OH); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Medical coverage

401(k) matching

Annual bonus

Job summary

PENN Entertainment is seeking a friendly banquet server in Columbus, OH. You will assist with setup, provide food and beverage service, and help ensure a smooth dining experience for guests at events.

The role requires physical stamina, a professional appearance, and the ability to work evenings and holidays when events are scheduled. Training and safety procedures are provided; opportunities for advancement exist within a dynamic hospitality team.

Qualifications

• Must be 19 years of age or older.
• Maintain a professional appearance and mannerism.
• Maintain knowledge of policies and procedures.
• Maintains sense of urgency on the service floor and creates a comfortable guest environment.
• Maintain back of house, front of house and side work duties for overall productivity.
• Follow Health and Safety practices at all times.
• Varying schedule to include evenings, holidays and extended hours as business dictates.

Responsibilities

• Assist with set-up of tables, linens, chairs for banquet events.
• Prepare items to be present on tables (salt/pepper, rolls, butter, dressings).
• Set decorations and centerpieces; light candles and table ambience.
• Provide food and beverage service, refill waters, bartend as certified.
• Maintain buffet and its items for guest self-service.
• Clear dishes and prep for dishwashers.
• Clear remaining items at close of event and return to storage.
• Be knowledgeable about the menu and answer guest questions.

Skills

Professional appearance

Customer service

Time management

Team player

Physical stamina

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Assistwith set-up of tables, linens, chairs,etc, for full service of banquet events. Examples: laying table linens, settingchinaand silverware, filling waterpitchersand brewing coffee.
• Responsible for preparing any items that will be present on the tables whenguestenter, including salt and pepper, sugar bowls, rolls and butter and salad dressings. Settingdecorationscenterpieces, lightingcandlesand overall setup of the table.
• Provide excellent food and beverage service for banquet events, responsible for serving the meal, refilling water glasses and other beverages,bartending – based onappropriate certification,tending to any other miscellaneous needs that guest in that area may have.
• Maintaining a buffet and all items necessary forguestto serve themselves.
• Responsible for clearing dishes and preparing them for the dishwashers.
• At closeofevent, the banquet serveris responsible forclearing any remaining items from table and bringing them back to their respective storage places.
• Knowledgeable about food served, taking time beforemealto review the menu and be able to answer guest questions.
• Complete all other assigned duties when necessary.

Requirements

• Must be 19 years of age or older.
• Maintain a professional appearance and mannerism.
• Maintain knowledge of policies and procedures.
• Maintainsenseof urgency when on the service floor, be attentive toguestwithout being intrusive to the guest, able to make the guest feel at ease and create a comfortable environment.
• Maintainback of house,front of the houseand side work duties for the overall productivity of banquet events, outstanding organizational and time managementskills,abilityto work independently.
• Maintainpositiveand professional attitude, while being a team player.
• Seek council from management when needed.
• Being able to follow directions efficiently andmeetingthe physical demands of the job.
• Maintain clear and open communication between all staff members for overall event success.
• Focus on job responsibilities while being onfeetand moving around freely,examples: bending, climbingstairsand carrying
• items weighing 25-50 pounds.
• Follow Health and Safety practicesat all times.
• Varyingscheduleto include evenings,holidaysand extended hours as business dictates.