Banquet Server

ViziRecruiter,LLC.; Lake Charles (LA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

A leading entertainment company in Lake Charles, Louisiana, seeks a customer service-oriented individual to join their team. The role involves providing friendly service to restaurant guests, promptly delivering food, and maintaining cleanliness. Candidates should have a high school diploma, excellent customer service skills, and some experience in a busy restaurant environment. Flexibility to work evenings, weekends, and holidays is required. The position offers competitive benefits including wellness programs and paid time off.

Qualifications

• Previous food server experience in a high-volume restaurant preferred.
• Knowledge of wine service and table etiquette preferred.
• Must be able and willing to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Provides fast and friendly service to guests and staff.
• Delivers food orders promptly and checks for guest satisfaction.
• Maintains cleanliness of designated areas.

Skills

Customer service skills

Ability to work in a team

Interpersonal skills

Ability to read and write in English

Education

High School Diploma or equivalent

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Provides fast, friendly, professional, and responsive customer service to restaurant guests, restaurant staff, and culinary production team.
• Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
• Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).
• Suggests items to guests based on expressed guest preferences.
• Resolves service issues according to established guidelines.
• Assists bus persons, as necessary, in bussing, cleaning, and setting tables.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines), as scheduled, or required.
• Operates and maintains equipment as required in accordance with established guidelines and safety procedures.
• Completes assigned side work as directed.
• Maintains strict confidentiality in all company matters.

Requirements

• High School Diploma or equivalent, with previous food server experience in a high-volume restaurant preferred.
• Knowledge of wine service, table service procedures, and table etiquette strongly preferred.
• Must be able to read, write, speak, and understand English.
• Must have excellent customer service and interpersonal skills.
• Ability to effectively work independently and as part of a team.
• Ability to follow all departmental and property policies and procedures.
• Must be able and willing to work flexible hours including evenings, weekends, and holidays.
• Ability to share or divide attention among several ongoing activities, projects, or assignments.