Banquet Attendant (Casual)

Fairmont Hotels & Resorts; Pittsburgh (Allegheny County); On-site; USD 29,000 - 38,000; Full time

Job summary

Fairmont Pittsburgh is seeking a Banquet Attendant to join its luxury event team. You will contribute to memorable occasions by delivering attentive service, coordinating with teammates and ensuring flawless guest experiences.

In this fast-paced role at a four-diamond property, you will assist with setup, service of food and beverages, and knowledge of menus and beverage lists, while upholding safety and hospitality standards.

Qualifications

• 1 year experience in Food and Beverage, preferably at a luxury property.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Must focus attention on guest needs, remaining calm and courteous at all times.

Responsibilities

• Assist with set up and tear down of tables and chairs as needed
• Serve all food and beverage items for assigned banquet meetings
• Assist guests regarding menu items in an informative and helpful way
• Responsible service of alcohol
• Have full knowledge of beverage lists
• Have full knowledge of all menu items being served
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Consistently offer professional, friendly and engaging service
• Other duties as assigned

Job description

Company Description Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

Company Description Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

Job Description

Be a part of a spectacular event! As a Banquet Attendant with Fairmont Pittsburgh you will create a special event that our guests will remember. Your ability to work as a team player combined with your service skills and your engaging personality will ensure that our guests have a memorable experience.

What You Will Be Doing:

• Assist with set up and tear down of tables and chairs as needed
• Serve all food and beverage items for assigned banquet meetings
• Assist guests regarding menu items in an informative and helpful way
• Responsible service of alcohol
• Have full knowledge of beverage lists
• Have full knowledge of all menu items being served
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Consistently offer professional, friendly and engaging service
• Other duties as assigned

Qualifications

• 1 year experience in Food and Beverage, preferably at a luxury property
• Previous point of sale system experience an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Must focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Constant lifting and carrying up to 25 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

What is in it for you:

• Competitive salary and flexible benefit plans
• Generous PTO allowances
• Employee rates at Accor properties in NCA region
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

Our Commitment to Diversity & Inclusion

Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #INDHP All your information will be kept confidential according to EEO guidelines.