Bankruptcy & Collections Support Specialist

Zions Bancorporation; Midvale (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Match

Paid Training

Job summary

Zions Bancorporation, Midvale, UT is seeking a Department Specialist to support our Collections Department in-office. You will handle bankruptcy-related administrative tasks, maintain records, and communicate with customers, attorneys, and internal teams to ensure accurate account information and timely actions.

The role requires strong organizational skills, attention to detail, and proficiency with standard office software.

Qualifications

• Requires High School diploma or equivalent and some office, administrative, clerical or other directly related experience.
• A combination of education and experience may meet job requirements.
• Basic knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures.
• Must have good customer service and communication skills, both verbal and written.
• Must be accurate and detail oriented.
• Working knowledge of various computer software including spreadsheets and word processing.
• Familiarity with Microsoft Office – Excel, Word, Outlook, Teams.
• Able to work within high pressure deadlines
• Bankruptcy basic knowledge is helpful

Responsibilities

• Provide administrative and operational support for the Bankruptcy Department.
• Provide a variety of staff support services to an organizational unit/department
• Process and maintain bankruptcy-related accounts, records, and documentation.
• Communicate with customers, attorneys, trustees, and internal departments regarding bankruptcy accounts.
• Review and process bankruptcy notices, court documents, and other related correspondence.
• Update systems and records to ensure bankruptcy account information is accurate and current.
• Assist with tracking bankruptcy cases and monitoring required actions and deadlines.
• Train and assist other employees in department processes and procedures.
• Perform a variety of clerical duties, including electronic record retention, report maintenance, answering phones, and responding to inquiries.
• Prepare and maintain reports, statistics, and records related to bankruptcy servicing activities.
• Work with other departments to research and resolve bankruptcy-related issues.
• Perform other duties as assigned.

Skills

Customer service

Communication

Detail oriented

Deadline-driven

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Zions Bancorporation, Midvale, UT is seeking a Department Specialist to support our Collections Department in-office. You will handle bankruptcy-related administrative tasks, maintain records, and communicate with customers, attorneys, and internal teams to ensure accurate account information and timely actions.

The role requires strong organizational skills, attention to detail, and proficiency with standard office software.