Department Specialist - Midvale, UT (In Office)

Zions Bancorporation; Midvale (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Match

Paid Training

Job summary

Zions Bancorporation, Midvale, UT is seeking a Department Specialist to support our Collections Department in-office. You will handle bankruptcy-related administrative tasks, maintain records, and communicate with customers, attorneys, and internal teams to ensure accurate account information and timely actions.

The role requires strong organizational skills, attention to detail, and proficiency with standard office software.

Qualifications

• Requires High School diploma or equivalent and some office, administrative, clerical or other directly related experience.
• A combination of education and experience may meet job requirements.
• Basic knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures.
• Must have good customer service and communication skills, both verbal and written.
• Must be accurate and detail oriented.
• Working knowledge of various computer software including spreadsheets and word processing.
• Familiarity with Microsoft Office – Excel, Word, Outlook, Teams.
• Able to work within high pressure deadlines
• Bankruptcy basic knowledge is helpful

Responsibilities

• Provide administrative and operational support for the Bankruptcy Department.
• Provide a variety of staff support services to an organizational unit/department
• Process and maintain bankruptcy-related accounts, records, and documentation.
• Communicate with customers, attorneys, trustees, and internal departments regarding bankruptcy accounts.
• Review and process bankruptcy notices, court documents, and other related correspondence.
• Update systems and records to ensure bankruptcy account information is accurate and current.
• Assist with tracking bankruptcy cases and monitoring required actions and deadlines.
• Train and assist other employees in department processes and procedures.
• Perform a variety of clerical duties, including electronic record retention, report maintenance, answering phones, and responding to inquiries.
• Prepare and maintain reports, statistics, and records related to bankruptcy servicing activities.
• Work with other departments to research and resolve bankruptcy-related issues.
• Perform other duties as assigned.

Skills

Customer service

Communication

Detail oriented

Deadline-driven

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Department Specialist - Midvale, UT (In Office)

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career.

We are currently seeking aDepartment Specialist tosupport our Collections Department at Zions Bancorporation’s new Technology Center located in Midvale, Utah. This position is in office. The ideal candidate for this role will have the skills and experience necessary to meet the following responsibilities and qualifications:

• Provide administrative and operational support for the Bankruptcy Department.
• Provide a variety of staff support services to an organizational unit/department
• Process and maintain bankruptcy-related accounts, records, and documentation.
• Communicate with customers, attorneys, trustees, and internal departments regarding bankruptcy accounts.
• Review and process bankruptcy notices, court documents, and other related correspondence.
• Update systems and records to ensure bankruptcy account information is accurate and current.
• Assist with tracking bankruptcy cases and monitoring required actions and deadlines.
• Train and assist other employees in department processes and procedures.
• Perform a variety of clerical duties, including electronic record retention, report maintenance, answering phones, and responding to inquiries.
• Prepare and maintain reports, statistics, and records related to bankruptcy servicing activities.
• Work with other departments to research and resolve bankruptcy-related issues.
• Perform other duties as assigned.

Qualifications:

• Requires High School diploma or equivalent and some office, administrative, clerical or other directly related experience.
• A combination of education and experience may meet job requirements.
• Basic knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures.
• Must have good customer service and communication skills, both verbal and written.
• Must be accurate and detail oriented.
• Working knowledge of various computer software including spreadsheets and word processing.
• Familiarity with Microsoft Office – Excel, Word, Outlook, Teams.
• Able to work within high pressure deadlines
• Bankruptcy basic knowledge is helpful

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at [e-mail] or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

Zions Bank a division of Zions Bancorporation, N.A. Member FDIC