Bankruptcy Case Specialist — Impact & Integrity

Santander US; Dallas (TX); Remote; USD 38,000 - 59,000; Full time

Job summary

Santander US is seeking a Representative, Bankruptcy to manage bankruptcy accounts from inception to completion. You will review court documents, monitor dockets, ensure compliance with FDCPA and Bankruptcy Code, and coordinate with local counsel and litigation teams.

Strong communication and confidentiality are essential in this role. Required are a high school diploma or GED, with preference for a related bachelor’s degree and 0+ years in bankruptcy.

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree in related field or equivalent preferred.
• 0+ years bankruptcy experience preferred.
• Ability to maintain confidentiality at all times.
• Ability to initiate collections process and communicate effectively.
• Strong verbal and written communication skills.
• Basic knowledge of regulations and collection policies.
• Proficient in Word and Excel; familiarity with collections software.

Responsibilities

• Reviews and validates court documents, account data, and referrals to local counsel.
• Performs timely Bankruptcy functional servicing.
• Monitors court dockets for changes within the bankruptcy case.
• Reviews trustee websites for compliance with the bankruptcy plan.
• Refers litigation requests to SC litigation team to submit accounts to outside counsel.
• Documents all account activity in the system of record.
• Ensures compliance with policies and procedures with the Fair Debt Collection Practices Act and Bankruptcy Code.
• Escalates risk issues identified to manager.
• Prepares Proof of Claim documentation for next level review and redacts servicing documents, including titles and contracts.

Skills

Communication skills

Customer service

Time management

Poise under pressure

Confidentiality

Legal/compliance understanding

Education

High school diploma or GED

Bachelor’s Degree (preferred)

Tools

Microsoft Word

Excel

Collections software

Internet

Job description

Santander US is seeking a Representative, Bankruptcy to manage bankruptcy accounts from inception to completion. You will review court documents, monitor dockets, ensure compliance with FDCPA and Bankruptcy Code, and coordinate with local counsel and litigation teams.

Strong communication and confidentiality are essential in this role. Required are a high school diploma or GED, with preference for a related bachelor’s degree and 0+ years in bankruptcy.