Remote Bankruptcy Accounts Specialist

Santander; United States; Remote; USD 38,000 - 59,000; Full time

Job summary

Santander is seeking a USA Representative, Bankruptcy (remote) to manage bankruptcy accounts from inception to completion. The role emphasizes adherence to federal, state, and district guidelines, and internal policies.

Responsibilities include reviewing court documents, performing bankruptcy servicing, monitoring docket changes, ensuring compliance, and documenting all activity. The position requires strong communication skills and confidentiality awareness, with a focus on risk mitigation.

Qualifications

• Requires 0+ years bankruptcy experience or equivalent.
• Strong verbal and written communication skills are required.
• Familiarity with collection policies and regulations is preferred.

Responsibilities

• Review and validate court documents, account data, and referrals to local counsel.
• Perform timely bankruptcy servicing duties.
• Monitor court dockets for changes within the bankruptcy case.
• Review trustee websites for compliance with the bankruptcy plan.
• Escalate risk issues to management.
• Document all account activity in the system of record.
• Ensure compliance with Fair Debt Collection Practices Act and Bankruptcy Code.
• Prepare Proof of Claim documentation for review.

Skills

Bankruptcy knowledge

Communication skills

Confidentiality

Regulations knowledge

Time management

Microsoft Word

Excel

Customer service

Pressure handling

Education

High school diploma or GED

Bachelor’s Degree in related field

Tools

Collections software

Job description

Santander is seeking a USA Representative, Bankruptcy (remote) to manage bankruptcy accounts from inception to completion. The role emphasizes adherence to federal, state, and district guidelines, and internal policies.

Responsibilities include reviewing court documents, performing bankruptcy servicing, monitoring docket changes, ensuring compliance, and documenting all activity. The position requires strong communication skills and confidentiality awareness, with a focus on risk mitigation.