Banking Support Specialist — Weekend Off | Quick, Helpful Service

First Security Bank Bozeman; Belgrade (MT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

401(k) and profit-sharing plans

Generous Paid Time Off (PTO)

Job summary

First Security Bank Bozeman in Belgrade, MT, is seeking a Customer Support Representative to provide extraordinary service to customers. The role involves answering customer inquiries and resolving their issues promptly and efficiently, with weekends off.

The ideal candidate should have a high school diploma, previous banking experience, and excellent customer service skills. This position offers a comprehensive benefits package, a competitive starting salary based on experience, and the potential for career growth.

Qualifications

• Previous bank experience preferred.

Responsibilities

• Answer incoming telephone inquiries and resolve customer concerns.
• Provide customer service on ACH and ATM inquiries.
• Correctly and efficiently transfer calls to outside offices.

Skills

Excellent customer service skills

Ability to work quickly and accurately

Knowledge of bank services and products

Education

High School Diploma or equivalent GED

Tools

Phone system

Computer keyboard

Job description

First Security Bank Bozeman in Belgrade, MT, is seeking a Customer Support Representative to provide extraordinary service to customers. The role involves answering customer inquiries and resolving their issues promptly and efficiently, with weekends off.

The ideal candidate should have a high school diploma, previous banking experience, and excellent customer service skills. This position offers a comprehensive benefits package, a competitive starting salary based on experience, and the potential for career growth.