Banking Store Manager II - Lead Growth & Service

TD Bank Group; Haverford (Montgomery County); Hybrid; USD 91,000 - 136,000; Full time

Job summary

TD Bank Group in Haverford, PA seeks a Store Manager II to lead a store portfolio and drive growth. You will hire, coach, and manage a team, deepen customer relationships, and refer clients to specialists to meet needs and provide top advice.

You will oversee operations, ensure risk controls, and support store profitability while delivering a legendary customer and employee experience. This role requires 4+ years of leadership in retail/financial services and strong communication skills.

Qualifications

• Undergraduate degree or equivalent experience.
• 4+ years related experience in retail, customer service and/or financial services industries with supervisory/leadership responsibilities.
• Proficient with Microsoft Office suite, including Excel and reporting tools.

Responsibilities

• Hire, develop, and manage a medium-sized store team to achieve growth and profitability targets.
• Lead customer-facing operations to deliver a legendary Employee and Customer Experience.
• Originate loan applications, manage loan conditions, and conduct closings when required.
• Maintain risk controls and ensure compliance with bank policies and regulations; act as escalation point for issues.

Skills

People management

Leadership

Coaching

Customer relationship development

Financial analysis

Strategic planning

Communication

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank Group in Haverford, PA seeks a Store Manager II to lead a store portfolio and drive growth. You will hire, coach, and manage a team, deepen customer relationships, and refer clients to specialists to meet needs and provide top advice.

You will oversee operations, ensure risk controls, and support store profitability while delivering a legendary customer and employee experience. This role requires 4+ years of leadership in retail/financial services and strong communication skills.