Senior Banking Specialist - Sales, Service & Digital

Amerant Bank; Boca Raton (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Amerant Bank is seeking a Banking Specialist III-Floater in Boca Raton, FL. You will handle teller and platform transactions, manage lobby activity, and support mobile and online banking solutions while educating customers on consumer and small business products.

You will work to deliver exceptional customer experiences, balance daily transactions, and participate in community and cross-sell activities to grow relationships across the bank.

Qualifications

• Minimum 3 years in bank sales/service environment or similar experience.
• NMLS registration required within 30 days of employment.
• Strong customer service and sales skills with ability to educate customers on banking products.

Responsibilities

• Process essential financial transactions and account openings.
• Maintain lobby flow and support digital banking channels.
• Meet or exceed sales goals through proactive customer engagement.
• Refer prospects to other lines of business as appropriate.
• Follow bank policies, procedures, and regulatory requirements.

Skills

Customer service

Sales

Team player

Tools

Banking software

Job description

Amerant Bank is seeking a Banking Specialist III-Floater in Boca Raton, FL. You will handle teller and platform transactions, manage lobby activity, and support mobile and online banking solutions while educating customers on consumer and small business products.

You will work to deliver exceptional customer experiences, balance daily transactions, and participate in community and cross-sell activities to grow relationships across the bank.