Banking Specialist: Customer Care, Accounts & Growth

Bank of Springfield; Normal (IL); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Bank of Springfield is seeking a diligent teller to welcome customers and provide accurate, timely services in a fast-paced banking environment. You will balance daily transactions and handle deposits, checks, and loan/credit card payments while assisting clients with new accounts and ongoing service.

The role requires a high school diploma and 1-3 years of banking experience, plus strong Microsoft Office skills, problem solving, communication, and organizational abilities.

Qualifications

• Minimum requirement is a high school diploma or equivalent.
• 1-3 years banking experience with knowledge of products, policies, and procedures.
• Excellent problem solving, communication, customer service, follow up and organizational skills are required.

Responsabilités

• Welcome customers and provide accurate and timely services.
• Balance and maintain accurate transaction records.
• Respond to customer inquiries and requests.
• Process monetary transactions including cashing checks, deposits, and loan/credit card payments.
• Prepare and compile new customer applications and information to open accounts.
• Provide ongoing relationship servicing to current customers to maintain goodwill and gain additional business.
• Promote and cross-sell Bank of Springfield products and services.
• Other duties as assigned.

Connaissances

Customer service

Communication

Problem solving

Follow up

Organizational skills

Formation

High school diploma

Outils

Microsoft Office

Description du poste

Bank of Springfield is seeking a diligent teller to welcome customers and provide accurate, timely services in a fast-paced banking environment. You will balance daily transactions and handle deposits, checks, and loan/credit card payments while assisting clients with new accounts and ongoing service.

The role requires a high school diploma and 1-3 years of banking experience, plus strong Microsoft Office skills, problem solving, communication, and organizational abilities.