Banking Solutions Consultant II

Flagstar Bank; Sedona, Northern (AZ, KY); Hybrid; USD 48,985,000 - 77,321,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank's Sedona branch seeks a Branch Banking - Client Consultant II to help clients achieve financial goals through guided conversations, product details, and proactive service. The role emphasizes client management, retention, and introductions to Mortgage and Business Banking partners, with increased lending and basic investment interactions.

You'll participate in more complex banking conversations, deliver outstanding customer experiences, resolve account questions and issues

Qualifications

• High school diploma or equivalent required.
• 4–5 years in customer service and sales.
• Ability to train and mentor others in products and procedures.

Responsibilities

• Support sales targets with deposits and loans growth and client introductions.
• Provide positive client experience by resolving questions and issues.
• Deliver client engagement and education.
• Adhere to regulatory and compliance standards.

Skills

Customer service

Sales

Mentoring

Education

High School Diploma or GED

Job description

Flagstar Bank's Sedona branch seeks a Branch Banking - Client Consultant II to help clients achieve financial goals through guided conversations, product details, and proactive service. The role emphasizes client management, retention, and introductions to Mortgage and Business Banking partners, with increased lending and basic investment interactions.

You'll participate in more complex banking conversations, deliver outstanding customer experiences, resolve account questions and issues