Banking Solutions Advisor & Client Champion

Ohio Valley Bank; Hedgewood (OH); On-site; USD 47,000 - 69,000; Full time

Job summary

Ohio Valley Bank is seeking a banking professional to open and manage personal checking, business checking, IRAs, and CDs. You will process loan applications for auto and personal loans, credit cards, and recreational loans, while maintaining a strong focus on client satisfaction and tailored financial solutions.

You will conduct service calls with existing clients to review performance, ensure service quality, and adhere to regulatory guidelines.

Qualifications

• Proven experience in banking or financial services.
• Strong understanding of banking products and services.
• Excellent communication and interpersonal skills.
• Ability to analyze financial information and offer suitable recommendations.
• Commitment to delivering high-quality customer service.
• Detail oriented.
• Flexibility.
• Follow Instructions.
• Microsoft Office (Excel, Word, Outlook).
• Problem Solving.
• Sitting.
• Team Work.

Responsibilities

• Open and manage personal checking, business checking, IRAs and certificates of deposit.
• Process loan applications including auto loans, unsecured personal loans, credit cards, and other recreational loans.
• Conduct service calls with existing clients to review account performance and address concerns.
• Identify tailored financial solutions to meet clients' financial goals.
• Adhere to regulatory and compliance guidelines for account opening and lending.
• Maintain accurate records and documentation.

Skills

Banking experience

Banking products

Communication

Financial analysis

Customer service

Creative thinking

Detail oriented

Teamwork

Problem solving

Follow Instructions

Attention to detail

Tools

MS Office

Job description

Ohio Valley Bank is seeking a banking professional to open and manage personal checking, business checking, IRAs, and CDs. You will process loan applications for auto and personal loans, credit cards, and recreational loans, while maintaining a strong focus on client satisfaction and tailored financial solutions.

You will conduct service calls with existing clients to review performance, ensure service quality, and adhere to regulatory guidelines.