Banking Services Specialist - Customer Care & Accounts

TNBANK; Oak Ridge (TN); On-site; USD 17,047 - 24,280; Full time

Job summary

TNBANK is seeking a full-time Customer Service Representative at the Oak Ridge Office. Responsibilities include handling confidential matters, opening new accounts, and providing customer service regarding deposit accounts and services.

The ideal candidate will have a High School Diploma or equivalent, previous experience, and strong communication skills. This position involves working across all TNBANK locations and ensuring compliance with banking regulations.

Qualifications

• Previous experience preferred.
• Self-motivated, able to work with minimal supervision.
• Must have reliable transportation.

Responsibilities

• Provide customer service, open new accounts, resolve inquiries.
• Follow regulatory guidelines for account paperwork.
• Cross-sell bank services and refer customers as needed.
• Train new account representatives.
• Ensure compliance with BSA/AML/OFAC policies.

Skills

Excellent communication skills

Leadership skills

Sales track record

Analytical skills

Mathematical skills

Ability to build rapport

Education

High School Diploma or Equivalent

Job description

TNBANK is seeking a full-time Customer Service Representative at the Oak Ridge Office. Responsibilities include handling confidential matters, opening new accounts, and providing customer service regarding deposit accounts and services.

The ideal candidate will have a High School Diploma or equivalent, previous experience, and strong communication skills. This position involves working across all TNBANK locations and ensuring compliance with banking regulations.