Banking Customer Service Specialist

Commercial Bank & Trust Co; Paris (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Commercial Bank & Trust Co in Paris, TN is seeking a friendly Customer Service Representative to help customers with accounts and services, while supporting daily branch operations. You will be expected to provide exceptional service and work closely with your team to meet community needs.

You will handle account openings, assist with IRAs, ATM/Debit cards, Internet Banking, and mobile options, greet customers, and help with teller duties as needed. A high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Proficiency with Microsoft Office or related software.
• Professional, friendly, and positive attitude.

Responsibilities

• Open new accounts and assist customers with account questions and services.
• Assist customers with IRAs, ATM/Debit cards, Internet Banking, E-Statements, and Mobile Banking.
• Greet customers and provide friendly, helpful service.
• Support teller operations when needed.
• Assist with Safe Deposit Box rentals, access, and payments.
• Monitor reports and complete daily operational tasks.
• Build relationships with customers and identify opportunities to meet financial needs.
• Collaborate with team to support daily branch operations.

Skills

Verbal communication

Written communication

Customer service

Relationship building

Microsoft Office

Teamwork

Attitude

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Commercial Bank & Trust Co in Paris, TN is seeking a friendly Customer Service Representative to help customers with accounts and services, while supporting daily branch operations. You will be expected to provide exceptional service and work closely with your team to meet community needs.

You will handle account openings, assist with IRAs, ATM/Debit cards, Internet Banking, and mobile options, greet customers, and help with teller duties as needed. A high school diploma is required.