Banking Services Specialist: Cash Handling & Customer Care

Associated Bank; Council Bluffs (IA); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salaries

Professional development

Parental leave

Employee stock purchase plan

Well-being programs

Descrizione del lavoro

Associated Bank is hiring in Council Bluffs for a customer service-driven role focused on processing transactions and supporting branch sales. You will greet customers, promote offerings, and refer to specialists as needed to meet financial needs.

Responsibilities include accurate cash handling, daily balancing, and maintaining branch security. Opportunities exist to work at multiple locations and grow within a customer-focused financial services team.

Competenze

• Demonstrated customer service, cash handling and computer skills.
• Education: High School or equivalent combination of education and experience.

Mansioni

• Provide our customers with fast, friendly customer service by adhering to common courtesies and delivering the brand promise.
• Efficiently and accurately process customer transactions while adhering to required policies and procedures.
• Support the sales process in the branch by identifying customer needs and referring customers for financial solutions.
• Balance and prove cash daily and ensure accurate record keeping.
• Service ATMs, vault, and safe deposit areas as assigned.
• Work across multiple branch locations to meet customer expectations and flexibility.

Conoscenze

Customer service

Cash handling

Computer skills

Formazione

High School or equivalent

Descrizione del lavoro

Associated Bank is hiring in Council Bluffs for a customer service-driven role focused on processing transactions and supporting branch sales. You will greet customers, promote offerings, and refer to specialists as needed to meet financial needs.

Responsibilities include accurate cash handling, daily balancing, and maintaining branch security. Opportunities exist to work at multiple locations and grow within a customer-focused financial services team.